La Belle Perfume DistributorsReviews of labelleperfumes.com

Es muy ordenado y dan una muy buena atención

Me sentí muy satisfecha pues la atención fue rápida, la persona que me atendió se tomó su tiempo para explicarme bien dudas que yo tenia y me asesoró con mucha paciencia, sin dudas volveré

Excelente servicio gracias

Excelente 100 porsiento

*Updated 4/29/26* Terrible systems in place! First they grab your attention with a pretty good price, but that is where the ridiculousness begins. I bought 1 fragrance on 4/7/26. After 2 days I started getting emails about my package being at the Gofo(shipping company) hub in Atlanta, GA as of 4/10/26. I then received on average, 4-5 emails everyday including today(4/20/26). Guess what though? I still have yet to see any change in the location of my package. So for 10 days it evidently it still at that same hub waiting to "process". So on 4/15/26 I start trying to contact them. First, they don't have a phone number, which makes sense now that I see how their operations are ran. They DO NOT reply to emails. I have sent about 3 of them. Their "chat" system is just a useless AI set up and does not actually answer anything nor does it connect you to an actual person. So I haven't been able to actually reach anyone at that company at all. So I decided to reach out to GOFO seeing as they are the ones that supposedly have the package to begin with. I started reaching out to them on 4/10/26 after not seeing any change in the tracking info from the many emails I had received. They kindly told me to wait until 9 business days had gone by and if nothing changed to contact them back and they will cancel and refund the purchase. Because their words..."It is a sign the package must be lost." Just like that... the way the person said it was as if things get lost all the time there and it's just normal. Well it has been over the 9 business days and I reached out to them again! But, this time GOFO tells me to contact La Bella for a refund! Wtf?! What happened to them taking care of it as it was listed in their possession via the tracking emails?! I kindly told them that it is not possible to get in contact with them. The person puts me on hold and then the call disconnected. So yeah I got hung up on because they didn't want to figure out what to do as I was obviously told incorrect information. So now I have a company that is AWOL and almost seems to be a fake or scam. A "shipping" company that has my package but lost it and isn't taking responsibility and passing the ball back the to ghost company that sold the product to me in the first place. All in all the whole experience was terrible and I would not advise anyone to do business with La Belle Perfume Distributors. I wouldn't advise anyone do business with any company that uses GOFO as their shipper as well. They're pretty sad and unprofessional. *Update* So I did finally speak with someone, conveniently the day after I posted this review. The only thing they said was, "GOOD NEWS, you have selected Package Protection, an elevated level of insurance covering post delivery issues such as lost, damaged, and stolen after delivery. ​ Please go to : https: // savedby. io / customers ​ You will enter your email and order number with LaBelle to sort a resolution to your issue. You may have to send documentation of damage including box and/or product. Include as much information as possible to expire the issue. Regards." Seriously?! So no accountability, no real apology, just hey take more time out of you day and speak to yet another company because "we" messed up. So I contacted them and they replied immediately, but sadly by then I had already reported the charge to my card issuer. I reported the charge right after I initially posted this review. It felt very much like a scam and I found it very strange I couldn't get in contact with ANYONE until I posted this review. That makes me even more upset. How many people would just bite the bullet and do nothing. They just get free money and never have to send out any products. Anyway, back to the package protection company "SavedBy" they tell me they can't do anything because my card issuer has already contacted them and said they were going to handle it. So until my card issuer completes the investigation, I am just chilling in limbo. All in all this could have all be avoided if someone at La Belle would have replied to any of the several emails I sent at the start! Since their "chat" doesn't help at all AND they don't have a working public phone number. The consumer is required to just email if they need to reach out for any reason. But, if they decide not to reply to emails, the consumers are forced to reach out to card issuers and banks to have them investigate. Funny thing about La Belle. They have a horrible email updating system in place. If you unsubscribe or put them in spam they keep coming! Even though they know my package isn't coming, their system still sends like 4-5 EMAILS A DAY saying "Your package has shipped" which everyone now knows it is not! Just terrible systems all around! Unprofessional company through and through. Unreliable shipping company that they use, GOFO! WARNING: SHOP AT LA BELLE AT YOUR OWN RISK!

Great price, somewhat slow delivery of 5 days. Absolutely terrible communication, I do not need 5 emails a day about my order.

I ordered a perfume that I already used, and I decided to buy it here and it turned out that it was fake, very bad smell, too much alcohol smell and nothing to do with the original, it should be emphasized that I have already bought that fragrance too much more times on other platforms but this is a scam.???

I bought a woman's perfume and a man's cologne, which arrived in less than 2 weeks. Unfortunately, I was sent 2 women's perfume. The only way you can communicate with La Belle Perfume is through email. My first two emails got a response within a couple of days. They asked for photos of the perfume I received. I replied to this email, but haven't heard from them since. Don't buy from this company as there is no way to remedy mistakes.