Gerti
They are thieves
They are thieves. They charge you hidden fees. Do not rent from them.
Kyte is listed under Vehicle Rental.
Kyte (kyte.site) has 122 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Gerti
They are thieves. They charge you hidden fees. Do not rent from them.
Oxana P.
Good day! I’ve already contacted customer support, but I want to reiterate this to ensure your service remains the best of the best. I frequently use your service, and the cars are always in good condition. However, this time, the car was very dusty inside, especially all the plastic parts. Most importantly, the windshield washer fluid reservoir was empty. Please ensure that all departments thoroughly prepare the cars before handing them over. Best wishes! Until next time!
Wendy S.
From drop off to pick up my experience with Kyte was seamless easy and smooth! Thank you to my awesome surfers who helped me out and made it a nice experience. Also beautiful car selection.
Megan E.
This was our first experience using Kyte and it was very easy and convenient. They dropped off our car at our hotel on time. The car was clean and almost new (even had the new car smell). The app made it easy to know what we had to do, make changes or ask questions. Drop off was somewhat easy (thank goodness for good directions) at a parking garage by the San Fransisco airport. It said that we could take the Bart from there to the airport, which we could, but it was $9.00 per person so we ended up taking an Uber (which was the same price but more convenient). Although we weren't planning to pay more to get to the actual airport. I wish there was a direct airport drop off but it worked out ok.
Bee B.
if you're looking to be totally inconvenienced for a rental car, this is the company for you. The experience was awful. this company needs to go out of business. Thanks for nothing.
Mary O.
We specifically booked a car to be picked up and dropped off AT THE AIRPORT (ORD) and were totally fine paying a $20 airport convenience fee at pickup and again at drop off just for this convenience. I was shocked to get an update that we had to take a train into the city (opposite direction from our destination) to pickup and drop off from a guy who would be standing near a train station. On top of that $40 we were charged $38 for car rental tax and $28 for personal property lease fee (can’t be both). They tried to say we couldn’t get refunded but my bank (Chase) said that was fraud so immediately they reversed the charges. Scammers!
Rafael R.
Amazing rental company! Thank you !!
STEPHEN B.
Excellent, friendly service. Always prompt. The cars are always in excellent condition and stylish.