KyteReviews of kyte.site

I signed up for this company Sunday night. Monday morning, I decided to buy a car instead of going through the hassle of renting one through them for a few hours here and there. I was charged $44 from my background check. I then have submitted nine different times a request for deletion in the last 24 hours. I have been bombarded with very strange request, including sending an updated drivers license renewal despite my drivers license does not expire for two more years. 24 hours. I have been bombarded with very strange request, including sending a updated drivers license renewal despite my drivers license does not expire for two more years. I was told they need my newer drivers license to confirm who I am. but they already have that drivers license submitted for background check that’s connected to my email. After I requested to delete my account, I have received two emails stating my car is ready. I finally found one of the owners Ludwig somebody or else and forward him a few of the emails. I understand the emails are most likely AI. But they’re from so many different people and so many different chains that it’s hard to keep track. I’ve even tried through text message and all I get is we just need more information before deleting your account without requesting any information. I don’t know if I need to get a lawyer at this point, but I’m very concerned. They have so much private information on me. I’ve learned a very valuable lesson.

This Company Should NOT Be in Business — kyte is Dangerous, Dishonest, and a Total Scam I don’t say this lightly: kyte should not be allowed to operate. Period. My experience with them has been a nonstop series of red flags — from mechanical negligence to flat-out lies and shady customer service tactics. This is not a legitimate car rental company — it’s a trap for unsuspecting customers. Here’s the reality: 🚫 Unsafe Vehicles – They gave me a car with low coolant, which could’ve severely damaged the engine or put me in danger on the road. That’s basic maintenance — how does a rental company fail at that? 🚫 No Accountability – I scheduled a vehicle swap for 12 PM due to the issue. I showed up, and they told me they had no record of the appointment and no cars available. I was stranded, with no apology and no urgency to fix their mistake. 🚫 Deceptive Customer Service – Months ago, I reported issues with another vehicle. That car later got a flat tire. When I called, I was told I wouldn’t be charged for the tire. I have emails confirming that. Guess what? I got charged anyway. When I pushed back, the story magically changed — again and again. 🚫 Questionable Standards – I’ve witnessed them hand out cars that smell like weed, and they pass them off like it’s normal. Imagine getting pulled over in one of those? Who’s going to take the fall — you or them? KYPE operates with zero transparency, zero care for safety, and zero customer respect. It’s all about money for them, even if it means lying, flipping the script, or renting out unsafe vehicles. 🛑 If you’re thinking about renting from kyte, DON’T. I wouldn’t wish this headache on anyone. They’re unprofessional, unreliable, and frankly dangerous. There are dozens of better options out there — go with any of them before putting your safety and wallet at risk with kyte .

Car was never dropped off after we paid for the service and 2 hours after our reservation time, they cancelled our car service because they oversold. NEVER USE THIS CAR COMPANY AGAIN. Extremely unprofessional!

I’ve been a longtime fan of Kyte and have recommended your service to many friends and family members. Your upfront pricing and no-hidden-fees transparency truly set you apart in the auto rental industry. That’s why I was surprised to see extra mileage and administrative toll charges on my most recent trip. These kinds of unexpected fees are exactly what Kyte has always helped me avoid - until now. Given this inconsistency with the experience I’ve come to expect from Kyte I've decided to give a 1 star rating.

HORRIBLE HORRIBLE HORRIBLE. They screwed up delivering my car the very first time I tried to use Kyte. Had to use Avis. Customer service was shockingly rude and incompetent. NEVER AGAIN.

Kyte canceled my booking two hours before I was scheduled to pick up the car. No explanation, I was just told "sorry for the inconvenience, we are out of cars". No help was offered. With two hours before I was due to pick up the car, I had to completely scramble to find an alternate form of transportation. Crazy that this company is so poorly managed as to run out of available cars on a consistent basis.

Totally unprofessional and hazardous experience! I have been a Kyte renter for a while now, one of the early adopters, but lately their service has take a turn for the worst. I recently rented a car from Kyte and was immediately met with a series of unacceptable issues. The vehicle arrived in a filthy condition, both inside and out. The boot space was a complete mess. More importantly, the spare tire was missing, and the brakes made a loud, concerning squeaking noise. The vehicle I received was not even close to the midsize car I had booked. It was a smaller, compact model. This was a clear misrepresentation and a breach of our agreement. I immediately notified the Kyte team about these serious safety concerns and the discrepancy in the vehicle type. Instead of promptly addressing the issues or offering a suitable solution, they asked me to wait around for several days while they attempted to find a replacement vehicle. The replacement they offered was an older model, a further downgrade. To add insult to injury, the only compensation offered for all these issues was a paltry $10 for the lack of cleaning. This is a completely unacceptable response, given the serious safety concerns and the breach of contract. Kyte's lack of professionalism and disregard for customer safety are evident. I strongly advise against renting from them. You deserve better.

It is insane that they charge 33% admin fee for tolls. Drove from nyc to Harrisburg for a weekend trip and they’re still charging my tolls 3 weeks later. Over $130 in tolls