Margie S.
Very patient polite and helpful
Very patient polite and helpful
Response from KURU FootwearNov 18, 2024
I'm so happy that we were able to help! Thank you so much for giving our shoes a try!

KURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Margie S.
Very patient polite and helpful
Response from KURU FootwearNov 18, 2024
I'm so happy that we were able to help! Thank you so much for giving our shoes a try!
Jeff B.
Product was exactly as advertised.
Response from KURU FootwearNov 18, 2024
Great to hear! Thank you so much for giving our shoes a shot.
Jack D.
Excellent work with my return KURU shoe because of my age and difficulty with feet. Purchase of more pleasant shoe plus great SERVICE really pleasant!
Response from KURU FootwearNov 18, 2024
I'm so sorry that your shoes weren't quite right on the first try, but I appreciate you giving another pair a shot. I'm so happy that we could help make this experience great for you. Thanks for being the best part of KURU.
patricia H.
The return process was so easy!
Response from KURU FootwearNov 18, 2024
I'm sorry that your shoes did not work out for you, but I'm so happy we could make it super easy for you. Thank you so much for giving our shoes a shot!
Shelley
I have ordered 3 pairs of shoes from Kuru and all issues, or questions, have been promptly and efficiently handled. The shoes are fabulous too! Waiting for my 3rd pair to arrive.
Response from KURU FootwearNov 18, 2024
Wow, this is fantastic! Thank you so much for your continued loyalty with KURU. I'm so happy that your experience has been awesome. I hope your third pair is as amazing as you are!
Sandy O.
Currently, I have plantar fasciitis and have been wearing my Birkenstocks non-stop because they are so supportive of my arch. But I needed a sneaker to take their place, and it appears that KURU is doing the trick. When I ordered online, I ordered 2 different sizes because I did not know which would fit me better...and then the return process was seamless. I am a happy customer!
Response from KURU FootwearNov 15, 2024
I'm so happy that you're happy! Thank you so much for giving KURU shoes a shot. I hope you have many happy steps in your shoes.
Moonshadow
Great products and excellent customer service. No hassles for returns- very eager to help. Will be back!
Response from KURU FootwearNov 14, 2024
We'll look forward to seeing you again soon! Thank you for your feedback and for choosing KURU.
Corinne
I’m very disappointed that I will not be receiving my Loft “Christmas” slippers but I do understand that things happen out of our control! I still love Kuru and will continue to be a loyal customer ❤️
Response from KURU FootwearNov 14, 2024
I'm so sorry that you weren't able to get the shoes you wanted. I'm happy to forward your feedback. Thank you for your understanding and for your loyalty to KURU.