KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear reviews

925 approved reviews, newest moderated first

Michael D.
Sep 1, 2026
Great customer service
I had bought two pairs of shoes, but there was a mix-up, and they sent the wrong size. The next business day, customer service reached out to me and promptly resolved the issue. So far, the shoes are great and very comfortable.
Response from KURU FootwearSep 1, 2026
We’re glad our team was able to get the mix-up sorted out so quickly! It’s great to hear you’re already enjoying the comfort of your new KURUs. We appreciate your patience and are happy we could get you into the right size!
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gjenkinscitlink.net
Aug 29, 2026
I have trouble with neuropathy in my…
I have trouble with neuropathy in my feet due to MS and years ago I purchased a pair of shoes from Kuru which I have and still wear, so I can attest to the comfort and quality of workmanship. I have been in need of a new pair and guru kuru has been so helpful with finding just what I need. I have had to do a couple of exchanges which was very easy and customer service is outstanding. I love Kuru shoes!
Response from KURU FootwearAug 31, 2026
It means so much to hear that your original KURU shoes have stood the test of time and that you’ve continued to trust us for your next pair! We’re also so glad your GURU has been there to help you find the right fit and make those exchanges easy along the way. Knowing you’ve had such a positive experience with both the shoes and our customer service truly means the world to us. Thank you for being part of the KURU family and for loving KURU shoes as much as we love making them!
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Tina M.
Aug 29, 2026
Quick accurate response about how to…
Quick accurate response about how to return my shoes
Response from KURU FootwearAug 31, 2026
We love hearing that! Making returns easy is just as important to us as making comfortable shoes. We’re so glad our team was able to provide quick, accurate guidance and make the process simple. Thanks for giving KURU a try!
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Danae C.
Aug 29, 2026
Quick and easy
Quick and easy. Lloyd was polite and knew exactly how to help solve my problem so that I could find an order number and submit an exchange. Kuru genius employees are the best! I’ve spoken to them on numerous occasions and they never disappoint.
Response from KURU FootwearAug 31, 2026
Lloyd is going to love hearing this! We’re so glad he was able to help track down your order number and get your exchange submitted quickly and easily. It means a lot to know that our GURU team has consistently been there for you and never let you down. We’ll be sure to pass along the kind words to Lloyd and the team!
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Jessie F.
Aug 28, 2026
I emailed customer service
I emailed customer service, within 20 minutes I had a response! I was not expecting to receive a response that quickly. All of my questions were answered and easy step by step instructions were provided. The conversation was polite and friendly.
Response from KURU FootwearAug 31, 2026
Now that’s the kind of email experience we love to hear about! We’re so glad our team got back to you quickly, answered all your questions, and made the next steps easy to follow. Knowing you found the conversation friendly and helpful means a lot. We’ll be here whenever you need us!
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nichole
Aug 28, 2026
Amazing customer service!!!
Amazing customer service!!!
Response from KURU FootwearAug 31, 2026
Short, sweet, and music to our ears! We’re so glad you had such a great experience with our customer service team. We appreciate you taking the time to share the love!
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Tyrah F.
Aug 27, 2026
Your design and cushioning is key
Your design and cushioning is key. They out lasted every other shoes I've tried. I will never waste another dime again. This is my forever brand of shoes. Your shoes saved my feet and I have an active life again. Thank you so much 💓
Response from KURU FootwearAug 31, 2026
Hearing that KURU shoes have helped you get back to an active life is incredibly meaningful. Knowing they’ve outlasted every other pair you’ve tried and earned a spot as your forever shoe brand is such a wonderful compliment! We’re so happy you found comfort and support you can count on. Here’s to many more miles and adventures in your KURUs!
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She B.
Aug 27, 2026
The experience was good the person was…
The experience was good the person was nice
Response from KURU FootwearAug 31, 2026
We’re glad to hear you had a good experience and that our team member was friendly and helpful! We appreciate you taking a moment to share your feedback with us.
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