KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear reviews

925 approved reviews, newest moderated first

Cynthia
Jun 28, 2026
I had an issue with my shoe
I had an issue with my shoe. I shared my concerns in an email about a ripped hole where the shoe lace belongs. I got a quick response asking for more info to help. When I shared photos, I got an immediate response on how Kuru will fix the problem, which replaced my shoes, without having the hassle of returning my old ones. This was 100% to my satisfaction. Kuru has the best customer service. Thank you.
Response from KURU FootwearJun 29, 2026
Thank you for sharing your experience! We're so glad our GURU team could stitch together a solution that left you smiling. Knowing we could make the warranty process quick, easy, and hassle-free means the world to us. Thanks for letting us put our best foot forward!
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Jay R.
Jun 27, 2026
The easiest company to deal with
The easiest company to deal with. A real pleasure.
Response from KURU FootwearJun 29, 2026
Thank you so much! Hearing we were easy to work with is music to our ears. We're thrilled we could make your experience a pleasure from start to finish!
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Trish
Jun 27, 2026
Gloria was professional
Gloria was professional, helpful and walked me through step by step on the exchange I needed. Exchange was quick and painless. Waiting on my Atom2
Response from KURU FootwearJun 29, 2026
Thank you for the kind words! We're so glad Gloria made your exchange smooth and stress-free. We hope your ATOM 2 is the perfect fit, and we can't wait for it to arrive!
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Frank M.
Jun 27, 2026
Professional service
Professional service
Response from KURU FootwearJun 29, 2026
Thank you! We're so glad our GURU team could deliver service that's a perfect fit. We appreciate you taking the time to share your experience!
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Jennifer B.
Jun 27, 2026
Had to exchange and it was super easy.
Had to exchange and it was super easy.
Response from KURU FootwearJun 29, 2026
Had to swap? No sweat! We're so glad your exchange was quick and easy. Thanks for sharing your experience, and we hope your new pair is the perfect fit!
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Angela A.
Jun 25, 2026
Excellent product
Excellent product. The company quickly helped with my needs.
Response from KURU FootwearJun 26, 2026
Thank you for the kind words! We're so glad you're enjoying your KURUs and that our GURU team was able to help you quickly. Thanks for letting us be part of your comfort journey. It really puts a spring in our step!
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RK
Jun 25, 2026
Post office returned to sender
The guru on the phone issued a new order because mine was sent back from the post office and never arrived. She was helpful, understood my dilemma and acted quickly.
Response from KURU FootwearJun 25, 2026
Talk about making lemonade out of lemons! We're so glad our GURU was able to jump in, untangle the shipping snafu, and get a new order headed your way. Thank you for the sweet shoutout. It makes our soles happy to hear you felt heard, understood, and well taken care of. We hope your new pair arrives safe and sound!
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Alisha H.
Jun 24, 2026
I had an unknown issue and they had an…
I had an unknown issue and they had an effective solution, quickly.
Response from KURU FootwearJun 25, 2026
Sometimes mystery problems call for detective-level skills, and we're so glad our GURU team was able to get to the bottom of things and find a quick solution. Thanks for the kind words. It puts a little extra spring in our step!
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