KURU FootwearReviews of kurufootwear.com

Very professional and took care of the problem right away.

Great company. I've dealt with planter fasciitis for years. Theses shoes are incredibly comfortable and true to size; I can wear them all day without pain. Very easy to order and quick to ship. Customer service is always quick to respond to any questions I have. Just ordered 3 more pairs. Kuru customer for life!

I needed to exchange a pair of sandals that I purchased. I emailed a photo with a question and received an auto responder saying I would get a response within 24 hours. Within 30 minutes I had someone email me back and get the exchange started for me. Quick response and great customer service!

I really enjoy Kuru shoes, they are great for my feet - roomy and suppportive in every sense ! I'll explain. The arch support is wonderful, it really does mold to to my feet. Also, the Kuru-gurus expressed a benevolent attitude with a rapid response - less than 24 hours - and pertinent info when I had a query about delivery. They are really on the side of the customer, and in a friendly way ! All in all, a very 'heeling' company ! ; )

We recently purchased two pairs of shoes from KURU Footwear, but unfortunately, they didn’t fit quite right due to sizing issues. However, the after-sales service turned what could have been a frustrating experience into an incredibly positive one. The customer service team was exceptional, going above and beyond to assist with the return process. They patiently guided us through every step, ensuring we felt supported and valued throughout the process. What stood out the most was their responsiveness—any questions we had were answered promptly, and the team took the time to make sure we had all the information needed to complete the return with ease. Their friendly and professional approach made the entire experience smooth and stress-free. We truly appreciate the care and attention they provided, which reflects KURU’s commitment to customer satisfaction. This level of service has earned our trust, and we’re excited to continue shopping with KURU in the future. Highly recommend their products and exceptional customer support!

A misunderstanding with my earned reward points was solved promptly with one email.

Your company is amazing. The quality of your shoes is top notch. I have never had more comfortable and more supportive shoes. These shoes have been a godsend since I had foot surgery 4 yrs ago. Your customer support team is wonderful. Always helpful and knowledgeable. You stand behind your product and returns are easy. Plus I love your rewards system. Great job to an great company!

Accidentally put wrong shipping Couldn’t get thru on phone so emailed them Had an answer within 1 hour!