KrakReviews of krak.app

Response from KrakAug 18, 2026

Hey Ahmed, Thanks for sharing your experience. Please reach out to our social media team so we can take a closer look and help follow up on this for you. You can find all our official channels here: https://support.kraken.com/articles/201351886-how-to-follow-kraken-on-social-media Kraken Support 🐙

Response from KrakAug 21, 2026

Hi Andris, We can only provide information to the account holder, given that you are posting about a case that belongs to a friend and not you, we're unable to share any details. We kindly ask you to remove this review as it is not based on your personal experience. On our end, this ticket has been escalated and we will keep communication exclusively between the account holder and Krak, thank you for understanding. Krak Support 🐙

Response from KrakAug 18, 2026

Hallo. Um die Sicherheit Ihres Kraken-Kontos zu gewährleisten und die regulatorischen Anforderungen einzuhalten, kann es notwendig sein, bestimmte Kontodienste und Funktionen einzuschränken: https://support.kraken.com/articles/why-is-my-account-restricted Wir haben den Fall bereits an unser Team weitergeleitet, damit es ihn prüfen kann. Sobald es ein Update gibt, wird sich unser Team per E-Mail bei Ihnen melden.

Response from KrakAug 15, 2026

Hi Jonathan, Account restrictions are usually applied for security or compliance reasons, and we do not take these actions lightly. While account restrictions can prevent certain activities like buying, selling, or withdrawing, your funds are not at risk and will remain in your account until the issue is resolved. Please get in touch with us so that we can review your case and provide the necessary assistance: https://support.kraken.com/hc/en-us/articles/201351886 We're committed to resolving your issue, Krak Support 🐙

Response from KrakAug 12, 2026

Hi Anna 👋 Thank you for sharing this, we really appreciate the honest feedback and totally get how frustrating this can be. Just a couple of things that might help: the wide spreads and low volume you're seeing tend to happen with smaller, less popular coins, this comes down to overall liquidity for that specific asset rather than something we control on our end. Also, good news, you don't have to use market price! If you switch to a limit order instead, you can set the exact price you're comfortable buying or selling at, rather than accepting the current market rate. If you let us know which coin(s) you've been trading, we'd love to take a closer look and see if there's anything else going on.

Response from KrakAug 12, 2026

Hi Rus 👋 Thank you for bringing this to our attention. We completely understand your concerns. One of our specialists has already reached out to you via email, and we're currently waiting for your response. Please review the email carefully and follow the instructions provided so the team can proceed with the next steps. We appreciate your cooperation and look forward to getting this moving for you.

Response from KrakAug 11, 2026

Bonjour Gilbert, veuillez nous contacter afin que nous puissions vérifier si votre compte est retenu ou restreint et vous fournir l’aide nécessaire : https://support.kraken.com/fr/articles/201351886 Nous avons hâte d’avoir de vos nouvelles, Soutien 🐙 au Krak

Response from KrakAug 8, 2026

Hi Cam, thank you for giving us a try and for sharing your feedback. We understand that online reviews can influence first impressions. If you decide to come back in the future, we'd be happy to welcome you again. And if you ever have any questions or concerns, don't hesitate to reach out, we're always here to help. Kraken Support 🐙