KrakReviews of krak.app

I can’t lie. I’m very disappointed. Utterly disappointed with this service. I left a 5 star review just yesterday stating the service and features are amazing. Now you want to shut my account. I had a hiccup where my son in law made a payment into my account to purchase my vehicle. That payment got put on hold and eventually rejected and sent back to him. Krak makes bold claims stating that third party transfers are not allowed. Users of other banks CANNOT send you money using FPS (Faster payment services). I think it’s utter BS. You can pick and choose who can and can’t send you payments. I’ve had a payment from my son in law accepted into my bank before. I’ve also had a stripe payments go in. It’s funny how you can make outgoing transfers to other banks but aren’t allowed to accept incoming ones unless they’re from your own accounts and match your exact name. Make up your mind Krak, you either accept third party transfers or you don’t. Don’t allow it sometime and then suddenly feel like you can’t. Your AI chat bot will drive you nuts and eventually make you suicidal. Even reaching a live agent is a nightmare, once you do it feels like talking to a potato. I get an email after the payment got rejected stating they are closing my account and can no longer offer me their services. Ladies and gentlemen, for your peace of mind. STAY AWAY FROM KRAK. Don’t let them fool you with the UI design and fake promises and their generic templates they use to word everything. It’s false hope. You can’t call and speak to a human. Your money will get trapped for days. If this is your only bank and you’re looking to receive your salary, money from family and friends, a sale of an item or even benefits from the government… THINK TWICE. THEY WILL RESTRICT YOUR ACCOUNT AND CLOSE IT. For the love of God, use your brains and read the review before you commit to days, weeks or months of stress and headaches.

Ich sehe, dass dein Fall #22999587 weiterhin offen ist (also bei Kraken in Bearbeitung) – du musst dafür aktuell nichts weiter tun. Ich verstehe, dass 21 Tage ohne Update extrem frustrierend sind. Ich kann dir leider keinen Zeitrahmen nennen und auch keine Details zur Prüfung teilen. Wenn du möchtest, kann ich eine erneute Prüfung/Dringlichkeits-Weitergabe für dein Ticket anstoßen. Soll ich das für dich machen?

Been over 11 days waiting for an email change ai support is useless and no reply from support via email Holding my money due to not being able.to change my email as old one hacked Worst experience of my life no phone support nothing just expected to wait months for a reply Ticket 23041444

Mein Konto wurde gelöscht, nachdem es zuvor 19 Tage aufgrund einer selbst getätigten Einzahlung gesperrt war. Das Geld auf dem Konto wurde anscheinend einfach einbehalten. Es gab keine Informationen dazu, wie ich das Geld zurück erhalten kann. Ticket # 23188147

Ticket 23174949- scammers! You have blocked my account and had my universal credit paid into my account today i have no money to feed my kids i have sent you proof of payment. You don’t reply to any messages you have given no reason why you have done this this is the first time have used the account and funded it and you have done this ! Urgent please respond to my emails i have no electricity/gas or food for me and my family this is not okay . I need this sorting today

Usually would say it‘s a Good Platform over all. But no support, useless AI-Chat, weeks till month for clearings, blocked Cards and hundreds of Euros blocked from time to time. So only use it, if you don‘t need Access to your Assets regulary.

My account has been temporarly locked for security verifications after i did a withdrawal. they asked for proof that i own the bank account where i was trying to send money,but i wrote down the wrong IBAN code so it wasnt mine. i replied to your email 10 times,but not a single response after 1 week. you are keeping my money,all the money i had to fed my son. i need an urgent response Ticket # 23027621

N’importe quoi cette banque des tickets sans réponse depuis plus de 10 jours de l’argent bloquer sans aucun signe d’un agent à par leurs « IA » qui réponds à l’aide de ces connaissances je déconseille fuyez Mon Ticket : le ticket #23068340