cute earrings I ordered the flat back style it’s very comfy to wear everyday
BC
Britney C.
Helix Hoops
I ordered two helix hoops and they are beautiful. Sadly, I ordered the wrong size and they are helping me with exchanging them for a bigger size.
Response from KosinerjewelryMar 14, 2026
Dear Britney,
Thank you so much for your 5-star review — we truly appreciate you taking the time to share your experience! 🌟
We're so glad to hear that you love your helix hoops and that they’re beautiful! 😊 We're also happy that we could assist you with exchanging them for the right size — please don’t hesitate to reach out if you need any further help with the exchange process. We're always here for you!
Thank you for choosing Kosiner Jewelry, and we hope you’ll love your new size just as much!V
Best regards,
Kosiner Jewelry Team
AN
Angela
Top bedrijf
Top bedrijf, goede klantenservice
BL
Beck L.
I love my tri-stud flat back earring…
I love my tri-stud flat back earring that I purchased. It came exactly as described. I have been looking for this piece for a long time. So glad I found this website.
Response from KosinerjewelryMar 14, 2026
Dear Beck,
Thank you so much for taking the time to leave us a 5-star review — we truly appreciate it! 🌟
We’re absolutely delighted to hear that you love your tri-stud flat back earring and that it arrived exactly as described. It means the world to us that you chose Kosiner Jewelry for such a special piece, and we’re so glad you finally found what you’ve been looking for! 💛
If you ever need anything else, whether it’s styling advice or help with your next piece, we’re always here for you.
Best regards,
Kosiner Jewelry Team
OO
Olivia O.
Buyers beware
This site is a complete scam. They took the money and never sent the product. They take several days to respond to emails, and the response is AI-generated, very generic, and does not address the issue. Do NOT buy from them.
Update:
They contacted me as soon as this review went up and offered to process a full refund as well as to ship the product at no cost. My original order arrived over a month later. It was packaged well, looked beautiful and felt solid quality. I’m glad that my issue was resolved but the initial customer services process was absolutely unacceptable. Seems like this is the main reason this brand receives poor ratings.
Response from KosinerjewelryMar 14, 2026
Dear Olivia,
I am truly sorry to read your review and to learn about the experience you’ve had with us. This is absolutely not the standard of service we strive to provide, and I sincerely apologize for the frustration and disappointment this has caused you.😥
After looking into your order, I can confirm that your order was affected by a system issue on our end, which unfortunately prevented it from being processed and shipped. This should never have happened, and I completely understand your frustration.
As a gesture of our apology, our team has already processed a full refund for your order. Additionally, we have arranged to reship your order free of charge, so you can still receive the items you originally purchased.
We truly hope you’ll give us a chance to make things right. If there’s anything else we can assist you with, or if you have any further questions, please don’t hesitate to reach out to us directly. We’re here for you.
Thank you for bringing this to our attention, and again, I’m deeply sorry for the disappointment we’ve caused.
Best regards,
Kosiner Jewelry Team
DE
Debi
Helix Hoops
I ordered some Helix hoops from them and ordered the incorrect size. I contacted them and they let me exchange and get the correct size. I was very impressed by the jewelry and how quick I received my order. I will definitely be buying from them again! I would recommend this company for your jewelry needs.
Response from KosinerjewelryMar 12, 2026
Thank you so much for your wonderful review! We're so happy to hear that you loved your Helix hoops and that our exchange process helped you get the perfect fit. 😊
It means a lot to us that you were impressed with both the jewelry quality and the speed of your order. We can't wait to welcome you back for your future jewelry needs!
If you ever need assistance with sizing or styling, we're always here to help. Thanks again for recommending us! ❤️
With warm regards,
Kosiner Jewelry
Customer Service Team
KA
Kate
KosnierJewelry is a wallet friendly
KosnierJewelry is a wallet friendly, quality material brand with exceptional customer service. I would highly recommend their pieces to anyone. I had an issue with post sizing and the customer service team was very responsive.
Response from KosinerjewelryMar 12, 2026
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you find our jewelry both wallet-friendly and high quality—that's exactly what we strive for!
It's also wonderful to know that our customer service team was able to assist you promptly with your post sizing issue. We're always here to help make sure you get the perfect fit!
We truly appreciate your recommendation and can't wait to serve you again in the future. Thanks for being part of the Kosiner Jewelry family! ❤️
With warm regards,
Kosiner Jewelry
Customer Service Team
