KonnectedReviews of konnected.io

Konnected resurrected a wired system installed in my house when it was built 30 years ago that had never been used. We went from "what are all those wires?" to operational with very little investment or effort. Installation was easy and straightforward, and now we have a very functional and reliable security system.

Excellent experience - great service - even thought I ordered the wrong product - got a replacement unit by simply requesting one via email. Product working flawlessly. Very happy.

Good product. Easy to get it up and running.

Still does not work

Konnected Support is like having a Tech on my shoulder! Fast and accurate responses to issues and concerns.

I did not give 4 stars because there were no stand offs/mounting feet with the expansion board I ordered, that is a little cheap. Now I will have to run around to try and find some or place an other order with you guys and wait before I can complete the installation!

The product is good, the delivery is ok but it is not as good as what I hoped. I have used konnected pro interface for an alarm managed by home assistant. Even if this product is advertised as an "alarm system" it should be advertised as an "input output" interface for HA. Don't get me wrong, the product does what it says it does, but not what the title implies: - only 12 zones (inputs) that do not support "two voltages input" with tampering loops. (thus each loop takes one zone) . It could easily be implemented in hardware behind an abstraction - the outputs are only NO with n-channel mosfets => it is not compatible with the vast majority of sirens that are present in europe (thus, you must use a dedicated relay with NC circuit) - the board doesn't take any of the control logic, HA does all the work. - there are no mounting hardware included (only some weak duble side adhesive) All in all, the product is good, the product is working nicely but the price point is not competitive. A generic HA board is more than twice cheaper, as easy to use with the same functionalities. I hope the next generation will more focus on the needs for an alarm system.

I had gotten on the the GDO Blaqs as a birthday gift and had some problems getting it working, the team at Konnected worked with me everyday for about a week and even generated a new firmware to try and correct the issue. When all else failed they sent me a new one and it worked instantly! I wa so thrilled I ordered another one for my second garage door and it worked immediately to!