KonnectedReviews of konnected.io

When getting rid of my landline I was given an ultimatum by my alarm company (which had bought out my original alarm company), "upgrade and pay us more per month for newer equipment or we won't help you with a cell dialer." After some research, I felt konnected provided the best option so I could tell the alarm company to go away. Best things about konnected are the price, ability to add additional boards and zones anywhere needed, an extensive online database to help with installation, and compatibility with your existing wired sensors and sirens. However, be aware this is not a direct replacement for the user experience you'd get with an alarm company. You need some basic alarm tech skills (I used to help a friend who was an alarm tech with installs) to get things up and running, then come the compromises and home-engineered solutions, because with konnected there are no keypads. Konnected is heavily dependent on everyone in the home using their smartphone to operate the system, which makes sense since you're probably self-monitoring anyway. If everyone in your home is okay with keeping their location services on, you can use geolocation to automatically arm and disarm the system and never think about it. However everyone in your home has to be onboard, otherwise you have to compromise and/or find other solutions. Want a beep for when a door or window is opened? No problem, although it might take a day to figure out how to make it work. Want a keypad that allows exit and entry delays? Well, I'm still working on getting an old iPad to work as my keypad (wall mounts and power solutions are limited), and while I've got the entry delay working I still haven't found a way to allow an exit delay. And I can't get one member of my household to even install the required app on their phone, which is why I'm having to install the keypad!!! Bottom line though, if you're looking for an alternative to monitored alarm companies overpricing their value and equipment, and want a wired alarm system and not some collection of battery-powered sensors, I think konnected is the best solution available. Just please come up with a keypad and I'll give you five stars...

Quick response to replacing my faulty board. Very satisfied with overall experience with tech support.

Customer support and response time is amazing, thank you! They identified helped me understand that the kit I purchased was not right for my house and was willing to swap out the components for the right system. This was my error, however they made it right at no charge to me! Thank you Konneced :-)

Good response, helpful information and a product that is as it says

Product was easy to use

Couldn't pass up the wifi only Pro board. A great product for a great price. I had one hiccup setting it up on my wifi. Texted support and they pinpointed the problem right away. Me! Apparently we're supposed to follow instructions when setting it up, or something like that (I didn't read the whole text) 😞 Anyway, tech support told me what to do, I did it and it worked and it has been working since. No real issues other than me. 😊

I just installed my new connected blaQ. I was so excited to have an alternative that worked with my opener and home assistant [HA] (especially after MyQ crippled its ability to integrate). Thank you konnected! Back to the install, it was so easy I was suprised, I have a secure 2.0 (yellow button) I was able to just connect the two wires, follow the included direction to add to WiFi and then was auto discovered by HA, I added it and was immediately able to control the opener from HA and it was as fast as the physical button! No paring, no cloud just easy local control.

I had received one of the boards from a bad batch. It went bad shortly after install. I got a replacement in short order and all is well in my home security set up now!