KonnectedReviews of konnected.io

4.4186 reviews
Home & Garden Services
5718 Old Cheney Hwy, Orlando, Florida

Konnected

About Konnected

Secure, Smart Home Monitoring Using Any Wired Alarm System. Konnected makes wired alarm systems smart by connecting to home automation platforms like SmartThings, Alexa, Home Assistant, Hubitat & more.

Konnected (konnected.io) has 186 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: konnected.io
Website: konnected.io
Category: Home & Garden Services
Location: Orlando, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Konnected reviews

186 approved reviews, newest moderated first

Jeff H.
Jan 14, 2023
Wrong part was sent
Wrong part was sent. Description and picture showed a recessed mount and I was sent a surface mount motion
James L.
Jan 9, 2023
Positive experience
The part worked perfectly and was timely delivered.
PJV
Jan 9, 2023
Konnected battery backup blew out the…
Konnected battery backup blew out the Pro board. Order a new board and new battery backup and now the battery backup is causing the Pro board not to stay on. I don't feel that the support team was very helpful and if I had not already installed the product I would would not pick this product again.
Response from KonnectedJan 9, 2023
I'm sorry to hear about the trouble, PJV. Our goal is for every install to be successful and our support team tried to help you on 12/19/2022 and also informed you that your purchase is covered under our 1-year replacement warranty. We only asked that you send a photo of your hardware so we can verify, but then we didn't hear back from you. Please reach out to our support team again so we can resolve this for you.
Phil H.
Jan 6, 2023
Excellent product
Excellent product. Excellent customer service. Very quick to respond.
Gary S.
Jan 3, 2023
Product works perfectly.
Product works perfectly.
Pietro P.
Dec 12, 2022
Great product excellent customer support
At first it was a little overwhelming but with patience and watching videos. You can figure it out if you're a DIYer. If not may prove to be difficult to setup. But so far the product is excellent.
Chris K.
Dec 7, 2022
I Put My Wire Sensors to Work
The devices are great the install was smooth on 3 out of the 4. I dropped a star because I had to update the firmware on one in order for it to connect.
Frank S.
Dec 5, 2022
A Customer Oriented Company
Their customer service is exceptional & I would recommend product line to anyone!!

KonnectedReviews of konnected.io

About Konnected

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