KonnectedReviews of konnected.io

Fast, complete and accurate support from Konnected. The product is great, but 'slowly slowly catch a monkey'. Take your time and plan ahead. Document everything, label everything, and double or triple check step by step. It helps to do this as a two person job. Adding an Alarm Pro Panel and two PCB interface boards to my ADEMCO Vista-128BP took me two days. In the end, I called my Alarm company and they helpfully finished the installation. I gained a lot of useful knowledge about my alarm setup and I'm glad I called in the pros to finish the job.

Easy to set up and I love the idea of a non-subscription system and that it works with your current alarm system.

Purchase without problem. Online chat with help. Fast shipping. Alarm panel is very well made, but my has defect. Online support answered on few minutes and manage to send new one.

Quick response time to variety of issues. One issue was getting wifi connected to Konnected Pro. I got a power line adapter for ethernet and that got the Konneted Pro device online. ( Initially , I thought to return the device due to inability to get online.) The response to my problems did not solve the issue, but it got me determined to continue to trouble shoot issues. It took some time to get Konnected cloud to integrate with the device. I think it was as simply a sort of rebooting the device. It took a great deal of time to just sign-in to SmartThing app. Finally everything came together. I'm still not out of the woods with a working alarm system. I need to interface Konnected Pro to get use from my Honeywell keypad for control of system. I will review youtube teaching sessions for interface setup. I thank service for quick response to issues. That alone earns four stars. Not finished with alarm set up, so more issues are sure to come up. Thank you

Konnected gave me the space to wire all of the sensors my old system couldn't handle. Great system and easy integration into HA.

Great product and customer service. Nothing on the market comes close to Konnected

Works perfectly with my Gemini system. Very easy install. Great product!

Products are great, but documentation and customer service needs improvement