KonnectedReviews of konnected.io

Was having issues, some with the product some with the installer (me). Talked to Nate. I did a couple of things, he did some magic on his end. And voilà! Everything is working as it should! Thanks Nate!

Good service and quick delivery.

Really easy to setup

Product fills a nitch for Smart homes. Takes a standard binary device and makes it smart. Connection to Habitat is robust and flawless. Im a high end security integrator in Milwaukee WI area, very experienced in advanced security. This is THE product i would recommend. Just upgraded to the pro board, my first gen board just failed, two years in service. Would suggest understanding the wifi on the cheaper board, have seen this wifi fail on similar boards produced by Roku. Not a fault of konnected but affects are felt anyway, unless they upgraded hardware in the last two years. Anyway i went to hardwire.... Been involved with konnected since they were a Kickstarter. They are responsive to keeping up with the changes in the smart industry. Feel confident they will be around for the long haul. THANKS KONNECTED

I suggest not calling it an alarm panel since it doesn't meet UL specs for an alarm system. Otherwise it's a great idea at a great price point. Connection and setup is straight forward and it does what it's intended to do which is to integrate alarm devices to home automation.

I received one extra item (a duplicate) I didn't order. I asked them what they wanted me to do, and they said that as long as I got what I did order, I could keep the extra. It was probably cheaper than returning it, but it still left a good feeling. If I didn't feel the need to raise a support ticket on this, I would have given them 5 stars.

The install process required a few watches of Nate's youtube videos, some of which were outdated, but once I was up & running the system worked amazingly. I had a defective wire in my kit that required some troubleshooting, but one ticket to Konnected and I had a whole new set of wires heading my way for free, excellent customer service.

Love the product and second purchase for our new home. But installation using the interface for the Keyswitch on Zone 1 of ADEMCO Vista 20p is lacking on the main Help page. After purchasing additional resistors and connectors as suggested, it wasn't evident until I found a post in the discussion topics... on page 4... (search this topic "Vista 20p with Interface setup" and go to page 4) Please update your installation methods or more information on how to use Zone 1 as a Keyswitch. Otherwise, everything else with the installation went super smoothly with the Alarm Panel Pro Interface kit using the printed instructions and video.