Kohl'sReviews of kohls.com

Today I witnessed something truly heartbreaking..I was on the line at Kohls in Port Chester and an elderly man (I think in his 80's) who walks with a cane stood on line for 15-20 mins only to be told that he could not return/exchange his item at the register but had to go downstairs to do so. Now he had to walk to the other side of the store to get on the elevator. Why isn't there a customer service register upstairs?? Or why can't this type of transaction be done at a specific register?? When I spoke to the cashier about it she shrug and said that there was nothing that she could do. This is the policy. Kohls you have got to do better!! Our seniors deserve grace,compassion and accessibility when they shop at your store.

Avon kohl was very busy Our cashier Marlene took time with me finding all eligible coupons. Loved her service ce

I used to buy EVERYTHING at Kohl’s:bedding,kids’ clothing,women’s clothing,holiday decorations,rugs,towels….EVERYTHING. I just returned from the Racine(WI)store,empty handed. I cannot find a thing in Kohl’s anymore. The prices are laughable. Forty-five dollars for a small ceramic pumpkin. One hundred dollars for shredded jeans I wouldn’t paint the house in. I doubt I’ll ever set foot in Kohl’s again.

I went to the Kohl’s store in Rochester hills Michigan this morning. I have not been there in months and had sworn I would never go back. But I thought I would give it one more try, big mistake!!! I wanted to get some lingerie. The department was a complete and utter mess, there was no clerk on the floor at all, ever. After searching the department for at least half an hour I gave up and left, without making a single purchase. Now I know I am done with Kohl’s. Apparently your management is determined you can make enough money from the customers that come by hiring no employees. I guess that makes up for the people who walk out the door or don’t come back

Theresa from Kohls customer service (her number is 8741) made my experience quick and easy. I also work in customer service and I can honestly say she was very professional and I really appreciate how she works. THANKS THERESA!!!

Kohl's is getting a little pricey if they asked me they have a new brand of hand soap for 8.99 for an average size bottle of pump hand soap

I just received the 2nd part of my order and no change… still a horrible experience with Kohl’s/Sephora. I ordered a primer, Tatcha… it has fingerprints and a black hair in it!

ordered today for pickup today didnt hear any thing from them so called was told would not get it till 21st I asked why I was not notified no reason he was no help we have 2 stores I wanted to see if I could change the store he had no idea worst service