Massively disappointed, this is my second order the first was amazing and I couldn’t wait to order more, when the second arrived they were poor quality and the sizing was all over the place, I sized up and they were smaller. Feels like they reel you in with one great order then send you the tat after .
CP
Claire P.
Avoid
Avoid! Please don't give these cranks your money...
Should be able to give 0 stars!!!
Ordered one item on June 10th, not received & had me waiting and waiting while they 'investigated' finally admitting it is lost but STILL not offering my money back, they now want me to choose a different product as they are out of stock. I'm now dealing with my bank to get a charge back. Wish I'd never ever seen their advert.
RE
ruth E.
My order never arrived
My order never arrived. It was never sent. Communication is terrible. I think this is scam. Do not order from them. Wish I’d checked first! Luckily it was only one small item. But don’t be got like I was!!
SP
Shannon P.
two stars because i guess im one of the…
two stars because i guess im one of the lucky ones that actually received my order. but only AFTER contacting the company 3 times to actually get it shipped. they claimed it was shipped the day after i submitted my order but the tracking didn’t update for over 2 weeks. then miraculously after contacting them a few times suddenly it was updating. the shipping label said they were shipped in the uk, so nearly 3 weeks for national uk delivery is ridiculous. after receiving my items, granted i did only buy 6 pairs of underwear from the £4 sale (£6 postage for something that fit through the letterbox?) but the quality of their products also isn’t great, and smelled so strongly of chemicals that i instantly had to wash them. The smell was so bad it caused a headache. i wouldn’t recommend this company to an enemy. definitely some cheap dropshipping going on somewhere here
KB
Kinzey B.
DO NOT ORDER FROM HERE
Ordered from them (before reading these reviews unfortunately) and at checkout, they set it up so it seems like you haven't paid yet. BUT it's actually just a one-click button that automatically purchases a $25 mystery set! Oh and you can't return anything, AND they won't refund after it's processed. Even though I emailed less than 5 minutes after placing the order. So I'm out $25 because they tricked me into buying something I didn't want. And they said they could give me 20% my next order. I told them that wasn't helpful since I don't ever plan on buying from this company again and now they have stopped responding to me.
HG
helene G.
Order placed on Monday
Order placed on Monday. 48hrs tracked with Royal Mail and still Royal Mail are waiting to receive it. Wish I’d not bothered
VI
Victoria
Bought the mystery bundle
Bought the mystery bundle. I didn't expect much, but it was baaaad. All the underwear were were and had weird straps all over which cause nasty bulges. 10/10 do not recommend for plus size ladies, unless you wanna look like a big ol' ham. 1 star for the laughs my roommate and I got out of it.
ZD
Zoe D.
8 days of suspense! Am i just lucky? 😂
Found Knotty Knickers via a Facebook Ad. After having a snoop i really loved the patterns and style, so ended up ordering £64 worth of stuff...
4 pairs of brief style pants at £4 each in the sale
2 boxers £12 each in the sale
2 bralettes £12 each in the sale
After putting in my order, the email confirmation looked a bit 'naff' lets say, so i done a quick trust pilot search and my stomach dropped! The tracking code provided took me to a Canadian site i didn't recognise (shipping chimp) and i started to panic. 8 days later, my order has arrived via Royal Mail. My god, i have never opened a parcel so fast, expecting for the worst. However, i am really pleasantly surprised... The items are exactly as described. Sizes ok, fit well, bright patterns.. Not sure how they will hold up on the wash, but on first appearance not bad at all 🤷♀️ maybe i am just lucky!
Have given a 4* as the website was easy to navigate, email confirmation and tracking came quick. Items as described and packaged well. But, delivery was slow (8 days - most Ebay or Vinted things come quicker than that nowadays). I doubt I'll order again through fear of these reviews though. Don't want to risk my chances twice!