Knotty KnickersReviews of knottyknickers.co

If I could give them a negative I would!!!! They have taken money out of my account since January and I have received NOTHING I have contacted them by text several times with no help!!! I cancelled my subscription I was charged yet again!!!! Off to the bank I go to try and stop this theft!!!! And a call will be made to the Better Business Bureau!!!

All 3 pairs that I received were badly made with the crotch sewn over (because that looks comfortable) and so many strings hanging off of them. They clearly were rushed and made poorly. I could have bought a nicer pair at Dollarama. They were the ugliest colors.

I was so excited to get my package from this company, I was charged and over a month later, never received anything but was charged a second time. When I asked for a refund since I never got anything, the answer was that they couldn't because it'd already been sent out... No, it wasn't. Then, when I got charged a second time, I wanted to cancel and still wanted a refund. They just forwarded my previous email to me. There was no understanding or any kind of apology that they have my money but I got nothing in return. I'm incredibly disappointed and super unhappy with them. 10/10 do not recommend. I'd go literally anywhere else.

I waited past the eta date I was emailed. Never got what I paid for, so I unsubscribed. When I asked customer service they all just refer you back to your original order email and say wait. There's never a tracking number so you don't even know where your items are. Complete loss.

It was okay for a while, though I requested no full lace panties, which they send every order anyway. I ordered a special Halloween pack and never received it. Took an entire month to get a refund and they said they’d send me a complimentary package, which I never received. I emailed them recently asking about it and also asking again for no full lace. All I got was an auto response. I emailed two more times. It’s been over a week now and they’re also ignoring me on fb messenger. Horrible customer service.

I ordered a red panty/bralette set, following their size guide, and when I received it, the bralette cups wouldn’t even come past my armpits (it ties in a bow at the front). I’ve sent them numerous emails, on Jan 28th, Feb 15th, Feb 21st, and again today. All I receive is their auto-reply saying someone will get in touch soon. I’ve contacted them on FB messenger, they asked for my email address to take a look into it, and then never got back to my via FB nor email. I’ve commented on their Instagram post to try to get their attention that way, and they deleted it. I’ve also DMd them on Instagram and they’re just ignoring it. This company claims to only do business with manufacturers with safe working conditions, however, you can find this exact panty/bralette set on AliExpress for $4. It’s also kind of sketchy that their site has no option for product reviews and their FB reviews are disabled. Update: The phone number my bank found for this company when filing the dispute was (647) 555-5555, a dummy phone number. Update 2: I tried to comment a screenshot of this Trustpilot page on one of their FB posts and I got an error message that says “Photo comments on this page are not allowed” 😂