Knotty KnickersReviews of knottyknickers.co

Sizing is way off on the knickers. small is shown as being 10-12 (Uk dress size) these are more like a 6-8 - absolutely tiny. I wish I'd have read the reviews before purchasing as obviously cannot return. Looks like they take advantage of the fact that underwear can not be returned. Hook people in with promises of non-sweat knickers, but not sure how that works, then the sizing is completely off and now cannot return and they have my money. I'll stick with good old M &S knickers in future!!

I made an order and used their size charts, items were too small, so I emailed and they gave me credit to reorder the items in a larger size, cannot complain at this, very grateful. But definitely size up.

Facebook advert was very misleading, was for their underwear that supposedly stops you sweating and when I clicked it took me to their page with no clear indication that what I was looking at, and ultimately purchased, were NOT these knickers but bog standard briefs! There was a bit at the top to filter by type of underwear- ie briefs, thongs etc. but nothing to make it clear that they weren’t all the advertised material. Realised very soon after ordering when reading some comments and emailed them, took a whole day to reply by which time my order had supposedly already processed/shipped, though I haven’t had an email to say that, so they can’t do anything. And they don’t accept returns so when they arrive I’ll be stuck with some expensive knickers that wont even solve my problem!! Avoid these con merchants! Edit to add: email to say my order had been processed/shipped arrived about 3 hours later. A few emails have gone back and forth and all they keep saying is ‘we thank you for your understanding but we can’t do anything’ awful customer service!

Absolutely no customer service ..first order was late and the second order went missing to another part of the country .. did not really care so making a charge back via credit card (thank god I put it on my credit card) and never touching these people ever again .. wish I saw the reviews first :(

Love this company. Have been on auto order for over a year now and find all the styles sent to be super cute and most of the sizing is correct. Only a few were a little large on me but my weight fluctuates, and I will probably have use for them. Thay have always delivered on time and are very nice for the most part. Very convenient to have them auto shipped. Always have super cute and fun new undies available to wear.

I'm surprised at the amount of negative reviews here, I've ordered 1 boyshort and 1 brief and they fit beautifully, the only downside was that shipping took a week or two

I thought I’d do a review because of the sheer number of negatives on here! Firstly, my order arrived in full within about ten working days from shipping. I ordered two of the bikinis and they are FABULOUS! Great fit, good support and very flattering. I also ordered 17 (yes, 17!!) pairs of knickers in the sale. Even at a discount; that’s a lot of money to spend or knickers!! The quality varies from pair to pair but my biggest grumble is the sizing is wildly different! The full briefs and seamless thongs fit perfectly, but some of the midi briefs I can’t even get on and the more “sexy” thongs look ridiculous on me! I could have gone four sizes bigger and they still wouldn’t fit. There’s just nothing to them! Overall I do highly recommend the swimwear but I’d avoid the knickers to be honest. Varying quality and sizing is shocking!

Love the patterns, but the quality and sizing consistency was all over the place. I ordered several pairs of the same size and some were hanging off of me while others wouldn't fit over my thighs. There were loose threads and some of the fabric had damage. Knotty said they don't do refunds so issued me store credit. The second order I received were better (only a little bit of damage on one pair) so I thought maybe it was a one off. I've now looked at the site and can see some pairs are listed as almost £100 which is absolutely mad. Really weird.