myles T.
Very deceptive
I ordered a knee brace which was very deceptively advertized on facebook sponsored advertizing.On my way to the checkout i was offered front of the queue express delivery of which i refused.About an hour later i changed my mind about this purchase and also found it on amazon for less than half the price it was going to cost me to buy it from America.It was also stated in the advert that this could not be purchased on Amazon or Ebay.I emailed amrelieve support to try and cancel my order and was told my order was already shipped and it was now too late to cancel.I was told to return the order once it had arrived and i was still not happy.When it arrived i imediately contacted amrelieve to get the return address only to find when i went to post it,it was going to cost me 50% of the cost of the whole order.I think that amrelieve should have been able to cancel my order after one hour,especially when they claimed in their advert to be overwhelmed with orders and tried to collect an extra fee of £6 to fastrack it.I am not at all happy with this company.




