Useless product. Does not blend with your skin as claimed. Waste of money.
Response from Klyr MenFeb 3, 2026
Hi Shawn,
Sorry to hear you don't like our product. Not every skin works the same unfortunately. Sometimes it helps to mix our product with a bit of daycream, so it blends better. Have you already tried that?
Also, did you know about our 30 day money back guarantee? If you don't like our products, you can always send it back within 30 days! If you'd like so, please contact us at [email protected], and we will handle it for you! We are more than happy to help you.
Best,
Sam | Team Klyr
CB
Chad B.
I didnt like the product
I didnt like the product. Really didnt cover my Rosacea very well and its so thick and heavy feeling on my face. I tried contacting them for a refund but no one has ever reached out to me.
Response from Klyr MenJan 31, 2026
Hi Chad,
thank you for sharing your experience and sorry to hear our product isn't working for you. We understand how disappointing it is when a product doesn’t work as hoped, especially for sensitive skin concerns like rosacea. If you're talking about our Concealer+, have you tried blending it with some daycream or some other moisturizer? Sometimes that can help.
About your refund; we did respond to your request. We send you an email with the steps you need to take to get your order refunded. Once you completed the steps, we will take care of your refund as soon as possible. Hopefully that makes your experience with us a bit better!
Best,
Sam | Team Klyr
BR
Brett
It's just ok...
The product is expensive for what it does. Used sparingly it does not look like makeup, but putting enough on to cover dark circles under the eyes, it begins to look makeup like. It also took a long time to arrive.
Response from Klyr MenJan 31, 2026
Hi Brett, Thank you for sharing your honest feedback. We’re sorry to hear that the product didn’t fully meet your expectations.
Our concealer is designed to create a natural finish when applied lightly and built up gradually, but we understand that coverage needs can vary from person to person. Your comments help us better communicate what results customers can expect.
We also apologize for the longer delivery time. Shipping can occasionally take longer than anticipated depending on location, especially around the holidays or due to the more extreme weather lately. We understand how frustrating that can be, and are always aiming to improve our delivery service.
DL
David L.
They gave me a refund since I wasn't able to blend it with my skin color because of my freckles
Klyr make up for men customer service is great they helped me quickly and gave me some tips to use the concealer. They tired to make things right and they did and I appreciate that hope this helps
Response from Klyr MenJan 27, 2026
Hi David,
Sorry to hear you had a bad experience with us. We always strive to respond within 24 hours, but it seems something went wrong here. We have just messaged you and processed your refund. Sorry again for the inconvenience, hopefully this helps to resolve it.
Kind regards,
Sam | Team Klyr
GM
Glenn M.
I wasn't a fan
I wasn't a fan of how this product went on, and the colour match was not right forbmy skin tone. Contacted the company for refund instructions and had no response. Today I got an email asking me to rate them...so here we are.
Response from Klyr MenJan 27, 2026
Hi Glenn,
Thank you for your honest feedback. We’re sorry to hear that the product wasn’t a good fit for you and that you didn’t hear back after reaching out. We always strive to respond within 24 hours, so we're sorry you had to wait for a reaction from us. To resolve this with you, we just refunded your order. Hopefully that betters your experience with us a bit. If you have any other questions or remarks, feel free to contact us! We're happy to help.
Best,
Sam | Team Klyr
MJ
MJ
Excellent concealing cream!
This is a great concealing cream! My skin is sensitive and I often have dry, red patches and get flushed often when exposed to heat and/or when drinking alcohol. For the last few years, I've been using another product, Dr. Jart cicapair tiger grass, which I do like a lot because in addition to concealing redness, it also contains mineral SPF 30 to protect against the sun. I decided to try Klyr after seeing an ad on Instagram and then reading up on the product. I was skeptical at first that the shade would be the right one for me but was confident since they have 100% shade match guarantee and will send you a different shade if needed. I purchased the light shade and am very pleased! At first, it seemed to be a bit orange and I was worried I would look like Trump, but I was applying too much cream. I started over, followed the instructions of just a small drop on the concealing sponge (which I highly recommend) and dab it gently on your face, and it really does work! My skin was no longer red and uneven looking. It lasts throughout your normal day with no issue. I assume it would need to be reapplied after exercise, sweating, etc., but for a normal post-exercise/post-shower work day, you're all set. What would make this cream even better is if they could add some type of mineral SPF for sun/UV protection.
Response from Klyr MenJan 27, 2026
Hey MJ,
What a review! Really lovely to read, that reminds us why we do what we do. And it is exactly what Klyr was made for; to help people with sensitive and irritable skin get ready for the day.
And you're right, just a small drop bit is already more than enough most of the times. About the SPF: thanks for letting us know! We are always striving to better our product so your input is very important to us, thanks!
Hope to have you back soon MJ! Thanks for taking the time to write this review, we really appreciate it.
Best,
Sam | team Klyr
TM
Tim M.
The colors don’t match
The colors don’t match. I ordered light and the color they sent me. Looks like I should’ve been out suntanning for two weeks.
Response from Klyr MenJan 27, 2026
Hey Tim,
Sorry to hear that. Sometimes it is hard to tell which shade you need. Did you use our tool to find your shade when ordering?
If the shade really doesn't match your skin, you can always ask for a return and order a lighter shade. Please contact us at [email protected] if you would like so, than we make sure you get the right shade for your skin. For any other questions or comments too, feel free to contact us! We're happy to help.
Best,
Sam | Team Klyr
RR
R R.
Klyr niet aan te raden
Meerdere keren geprobeerd contact te leggen via de mail maar zonder resultaat.
Product wordt geleverd vanuit Azië. Bij mij werd de indruk gewekt via dat dit een Europees product is.
Product gaf bij mij uitslag en ook niet gewenste resultaat.
Geen contact gegevens via de site of andere wijze. Retour of aankoop bedrag kan dus ook niet geregeld worden.
Lekker dan na €130 aan aankopen…
Geen aanrader.
Response from Klyr MenJan 27, 2026
Hallo,
Erg vervelend om te horen dat ons product niet het gewenste resultaat opleverde en dat je er zelfs uitslag van kreeg. Hoewel het bijna nooit voorkomt, kan dit bij sommige mensen als reactie optreden.
Over de verzending: het klopt inderdaad dat onze producten vanuit Azie gedistribueerd worden, maar de ontwikkeling van onze producten vind gewoon in Nederland plaats. Ik snap dat dat verwarrend kan zijn, maar het is dus inderdaad een Europees product.
Door een storing in ons systeem zijn berichten en retour aanvragen niet direct doorgekomen, waardoor ze minder snel worden opgepakt dan normaal. Onze excuses hiervoor. We zijn druk bezig alles te verwerken en onze achterstand recht te trekken. Als je op tijd een retour hebt aangevraagd, word het hoe dan ook geregeld. Je hoort snel van ons!
Groeten,
Sam | Team Klyr
