Klyr MenReviews of klyrmen.com

Response from Klyr MenOct 23, 2026

We sincerely apologize for the delays and lack of consistent updates. We understand your frustration and acknowledge that we haven’t provided the experience you deserve. We’ve been following up with our fulfillment team to get answers, though some transit delays are unfortunately outside our direct control once an order leaves our facility. That said, we take responsibility for keeping you informed and making this right. We’ll reach out to you personally to work toward a resolution, and we hope you’ll give us the opportunity to rebuild your trust. 🙏

Response from Klyr MenOct 21, 2026

We’re really sorry you haven’t received a response to your emails. We understand how frustrating it is to receive marketing emails when you’re waiting for help with your subscription. We’ve been receiving a higher volume of inquiries than usual due to our recent sale, and we kindly ask for a little patience while our team works through them. Please know that we’re happy to cancel subscriptions upon request, no questions asked. We’ll send you an information request through Trustpilot so we can locate your account and get this sorted for you as soon as possible. We appreciate your patience and hope to have the chance to make things right.

Response from Klyr MenOct 12, 2026

Hi Ashely, we’re really sorry the product didn’t meet your expectations and that the subscription has caused frustration. 🙏 While subscriptions aren’t mandatory, we understand how this situation has been frustrating. As per checking, one of our customer service agents has already reached out to confirm that your subscription has been cancelled. We’ll also follow up by email to make sure everything is sorted. Thank you for sharing your feedback—we take it seriously, and we hope you can give us a chance to make this right. 😊

Response from Klyr MenSep 19, 2026

Hi Elliott, our sincerest apologies. This is not the experience we want you to have with Klyr, and we completely understand your frustration. We’ve noted your order #35406 and will investigate what happened with your shade swap request to make sure this gets properly sorted. We genuinely hope you’ll give us the chance to resolve this for you and make things right. Thank you for bringing this to our attention.🙏

Response from Klyr MenSep 15, 2026

Hi Eliot, we’re sincerely sorry to hear about your experience. This is absolutely not the level of service we want you to receive from Klyr. We do our best to respond within 24 hours, but unfortunately, some tickets can occasionally be filtered automatically by our ticketing system and sent to spam, which may have caused us to miss your messages. If you could share your order number with us, we’d really appreciate it. We’d like to look into this personally, help with your refund request, and make sure your subscription is taken care of. We truly hope you’ll give us the opportunity to make this right. 🙏

Response from Klyr MenSep 5, 2026

Hi Paul, we’re truly sorry this has been your experience with Klyr. This is not the level of customer service or communication we want anyone to receive from our brand. To clarify, we don’t create unauthorized subscriptions or charges. The subscription option can be enabled or disabled on our website before an order is placed, and we also send email notifications regarding subscriptions, upcoming renewals, and orders. It’s possible those notifications may have been missed, but we completely understand your frustration if the renewal came as a surprise. Once a subscription is cancelled, there should be no further renewals or subscription orders. We’d really appreciate the opportunity to look into what happened and make this right for you. We’ve sent an information request through Trustpilot and hope you’ll respond so we can reach out to you personally. 🙏

Response from Klyr MenAug 24, 2026

Hi Kenny, We're truly sorry to hear about your experience. Waiting 3.5 weeks and having to go back and forth with our team is absolutely not the experience we want anyone to have with Klyr. Unfortunately, delivery issues can sometimes happen outside of our direct control, such as packages being held in customs or becoming lost or stolen in transit. That said, we understand that it's still our responsibility to help investigate and support you when something goes wrong, and we're sorry we didn't provide the experience you deserved. We'd really appreciate the opportunity to look into what happened and make things right. We'll be sending you an information request through Trustpilot, and we hope you'll respond so we can investigate this personally and follow up with you via email. Thank you for giving Klyr a chance, and we sincerely hope you'll give us another opportunity to turn this experience around. 🙏 All the best, Team Klyr

Response from Klyr MenAug 20, 2026

Hi Joseph, we're truly sorry to hear about what happened with your delivery and, especially, how your experience with our customer service left you feeling. We completely understand how frustrating it must have been to anticipate your order only for it to be lost/stolen. This is absolutely not the experience we want for our customers, and we're sorry that you felt your concerns weren't properly heard or addressed. We'd really appreciate the opportunity to make this right. We'll be reaching out to you personally to look into what happened and work toward a resolution. 🙏 Thank you for bringing this to our attention. We sincerely hope you'll give us the chance to turn this experience around.