It is effective, but not to the level I had hoped for. My face is very red and I’ve tried other products. Klyr has been one of the best, yet it doesn’t always go on smooth even after rubbing in it gently for a few minutes.
Response from Klyr MenSep 5, 2026
Hi JR, we’re sorry to hear Klyr didn’t fully meet your expectations, but we truly appreciate you giving us a chance and sharing your honest feedback. We’d really like the opportunity to make this a better experience for you and see if there’s anything we can do to help.
We’ve sent an information request through Trustpilot and hope you’ll respond so we can reach out to you personally. We’d love the chance to make this right. 🙏
JG
joiseyguy G.
Klyr conceals but use a tiny amount and blend carefully.
First ordered the "light" shade which proved too dark & was obviously different from my skin tone even after blending. Klyr willingly sent me, completely free, 1 bottle of the "fair" shade but told me I didn't need to return the two bottles of the "light", not even the unopened one. I guess it costs them more to process returned product.
The "fair" shade comes a bit closer to my skin tone under my eyes but must still be used EXTREMELY conservatively. The most miniscule dot must be used and "tapped" to blend vs. "smoothing". I have a brightly lit make-up mirror with one side providing 5× magnification and I find using this with as much natural light streaming in from outside, (vs. the bathroom light), provides the best lighting conditions for achieving a natural look.
In conclusion, the stuff is okay but, given how so very little goes a very long way, I can't see my ever needing to get another bottle. I give Klyr an A- for their customer service, (following the first version of this review, they graciously provided me with a partial refund which was neither requested nor expected but I am grateful, nonetheless), but their actual product gets a B-. It is okay but very similar to a concealer I got from the Lancome counter at Macy's that was, more or less, custom matched to my skin tone. The Klyr fair shade is maybe a bit more subtle but it is still, like the Lancome, a case of "a very little goes a very long way".
Response from Klyr MenAug 7, 2026
Hi! Thank you for taking the time to share your detailed feedback. We truly appreciate your honest review and are glad to hear you had a positive experience with our customer service.
We're sorry the product and shipping didn't fully meet your expectations. Your feedback is incredibly valuable to us, and we've shared it with our team as we're always looking for ways to improve both our products and our customers' experience.
We've also reached out to you via email to see how we can make things right. 🙏
Thank you again for giving Klyr a try. If you have any further questions or need anything else, please don't hesitate to reach out—we're always here to help.
PA
Patient
I got the concealer and bronzer
I got the concealer and bronzer; however, the pump on the concealer does not work. Good product but for the price I wish the pump was functional.
Response from Klyr MenApr 29, 2026
Hi! Hey, thanks for your review — really appreciate you sharing this.
Sorry about the pump issue; that’s certainly frustrating. Let's try a few steps to resolve the issue.
The pump may not work at first due to the product inside being stuck on the sides of the bottle from transit; please try lightly tapping the bottle to help the product move down. If that doesn’t work, you can place the bottle halfway in warm water (don’t fully submerge it), then let it sit upright for a day or two so everything settles at the bottom. Then try the pump again—this usually fixes it.
If it’s still not working, just send over your details or reply with your order number and we’ll get it sorted for you.
Looking forward to getting this resolved for you!
LG
Leonard G.
It could match better with African…
It could match better with African American skin it’s too light
Response from Klyr MenApr 5, 2026
Thanks so much for sharing that feedback. We really appreciate it, and we’re sorry to hear the shade wasn’t the right match for your skin tone. We understand how important that is, and we’d love the chance to look into this with you. Please feel free to reach out to us directly by email so we can better address your concern.
CB
Chris B.
Like it, needs better instructions
Overall I like it, it does exactly what you say it does. I do not like that the instructions on how to apply it are not very good. But i have been figuring it out on my own. Also, it says it is a nourishing cream as well as a concealer, so it is confusing if I am supposed to wash it off at the end of the day or not. But now I am washing it off because it rubbed off onto my pillow case. Anyway all in all it is a great product.
Response from Klyr MenMar 24, 2026
Hi Chris! Thanks a lot for taking the time to share this; we appreciate it.
We are glad to hear it’s working well overall, and we hear you on the instructions and the confusion around removal feedback. That’s on us, and we’ll take that feedback seriously to improve.
If you’re open to it, feel free to email us at [email protected] and share a bit more about where the instructions felt unclear—we'll make sure it’s noted and improved.
For removal, it’s best to wash it off before bed using regular soap and water or your normal face wash/cleanser, then rinse with warm water.
We’ve also reached out to you directly to get a bit more info so we can locate your order and help you out properly if needed.
Thanks again for the honest feedback—it means a lot to us.
JO
Johnnyboy
I like the product when used minimally
I like the product when used minimally, but the end of the plastic stick fell off after three uses.
Response from Klyr MenFeb 20, 2026
Hi there — thanks for sharing this, and I’m sorry the stick tip came off after only a few uses. That’s definitely not the experience we want. Please email [email protected](mailto:[email protected]) with your order number (and a quick photo if you can), and we’ll get this taken care of for you right away.
TI
Timothy
I am currently requesting a return of…
I am currently requesting a return of the concealer cream. The reason is that the shade is too dark for my complexion. So, I am still in the process of having a full experience as a customer/buyer of Klyr products.
Response from Klyr MenFeb 14, 2026
Thanks for the update — and sorry the shade wasn’t the right match for your complexion.
To help make this right, we’ve **processed your refund**, and it should be completed and returned to your original payment method within **3–5 business days**. If you have any questions in the meantime, please DM us and we’ll be happy to help.
BR
Brett
It's just ok...
The product is expensive for what it does. Used sparingly it does not look like makeup, but putting enough on to cover dark circles under the eyes, it begins to look makeup like. It also took a long time to arrive.
Response from Klyr MenJan 31, 2026
Hi Brett, Thank you for sharing your honest feedback. We’re sorry to hear that the product didn’t fully meet your expectations.
Our concealer is designed to create a natural finish when applied lightly and built up gradually, but we understand that coverage needs can vary from person to person. Your comments help us better communicate what results customers can expect.
We also apologize for the longer delivery time. Shipping can occasionally take longer than anticipated depending on location, especially around the holidays or due to the more extreme weather lately. We understand how frustrating that can be, and are always aiming to improve our delivery service.
