John T.
Stellar service from the staff of the Klyr Support Team!
I ordered one of their products and it came in a timely manner, and was very pleased it had arrived so quickly. After trying to use it a few times, I discovered it was not for me. I received an email asking how things were going, I told them I didn't think the product was for me and I would most likely never use it. They emailed back with a few suggestions, I tried them and was never successful. They offered me a refund, I accepted it and was told the money would arive in 3-5 days. Two or three days later, I received notice from my bank, a refund from Klyr Men was deposited in my account. I was shocked. Their service was stellar. The order arrived quickly, the reached out to see how I liked it. Offered some things to try, and they didn't work, and offered me refund and the process would take about 3–5 business days. 2 days later, the refund was in my account. I don't know if I should mention names, but Joan (sorry Joan if I shouldn't have brought up your name) provided me with some of the best service I have ever had. If there would have been 10 stars to rate I would have given them a 10!
Response from Klyr MenMay 24, 2026
Hi John, thank you so much for taking the time to share such a thoughtful review. While we’re sorry the product ultimately wasn’t the right fit for you, we’re really happy to hear you felt genuinely supported throughout the process. Providing honest, helpful, and responsive customer service is extremely important to us, so your kind words truly mean a lot. 👍 And don’t worry — Joan will definitely appreciate the shoutout 😊 We’ll make sure she sees this. Thank you again for your kindness and support, and please feel free to reach out anytime if you ever need anything in the future.