The ordering was easy. The products arrived soon. The shade for me is just a bit too green. It does goon very easily and blends really well.
Response from Klyr MenAug 13, 2026
Hi David! Thank you so much for sharing your experience! 😊 We’re really glad to hear you found ordering easy, your products arrived quickly, and the formula blends so effortlessly. We’re sorry the shade wasn’t quite the right match for you, but we truly appreciate you giving Klyr Men a try and sharing such helpful feedback. 💙
If you ever need help finding a better shade match or have any questions, please feel free to reach out — we’re always happy to help! We will be reaching out to you separately.
SO
SEÑOR-_-DONKEY
I used there shade recommendation that…
I used there shade recommendation that they gave me and it came out way to dark and orange even when I applied it correctly so when I went to simply get a shade swap not even a refund the support start arguing with me telling me I’m applying it wrong and when I told it I tried again and put it on right and same thing happened it just said same thing again to me that I was doing it wrong and now it has stopped responding to me horrible customer service and product left orange tint on me
Response from Klyr MenAug 13, 2026
Hi! We’re really sorry about your experience. We completely understand how frustrating it must have been to ask for a simple shade swap and feel like you weren’t being heard. We do offer shade swaps, and while we have tips that can sometimes help with application, we shouldn’t have kept suggesting you try again after you’d already explained that you had.
It’s also possible that one of the responses you received came from our automated support system, and we’re sorry that this added to the frustration. We’re taking this feedback seriously and will make sure we improve this experience.
We’d really appreciate the opportunity to make this right. If you could respond to our information request here on Trustpilot or reach back out to us, we’d be happy to help with the shade swap and get this resolved for you. We’re here to make this right.🙏
AN
Angela
Fair colour not fit for fair skin
I got the lightest “fair” colour it’s very brown. Looked EXACTLY like makeup on my skin, I don’t know why everyone LIES on this must be paid. It looked just like I’d put makeup on, didn’t blend at all with my fair skin & to top it off u can’t buy one bottle but have to get minimum 2. I know why cause it’s a scam!! Really disgusted at all this false advertising will never trust again 👎
Response from Klyr MenAug 11, 2026
Hi Angela, we're really sorry to hear that the Fair shade didn't give you the natural finish you were hoping for. We completely understand how frustrating that can be.
We also want to reassure you that our reviews are not paid. Paying for reviews goes against Trustpilot's guidelines, and we genuinely value the honest feedback our customers share.
Just to clarify the ordering process, you can purchase a single bottle from our website. The two bottles are part of our Buy One Get One offer, which is automatically applied when the product is added to your cart. You can simply remove the additional bottle before checkout if you'd prefer one.
As for the shade, this is something we commonly hear from first-time customers, and it can often come down to how much product is being used or how it's applied rather than the shade itself. We recommend starting with an extremely small amount and applying it only where coverage is needed. Gently tap and blend it into the surrounding skin rather than using too much or spreading it over the entire face.
We also recommend applying your day cream first and allowing it to fully absorb before applying the Concealing Cream. When the skin is dry or too much product is used, it can make the shade appear more noticeable or even look different from how it should.
We'd really appreciate the opportunity to make this right and turn your experience into a more positive one. If you could share your order number with us, we'll try to reach out to you. We will also send you an information request through Trustpilot. You can also contact us anytime at [email protected], and our team will be happy to assist you.
We'd genuinely appreciate if you can give us another chance to make this right for you.🙏
TM
Terry M.
I was skeptical
I was skeptical before I bought but is is the Best concealer for men that I have used, not even noticeable when it is on. Great product.
Response from Klyr MenAug 11, 2026
Hi Terry, thank you so much for giving Klyr a chance despite your initial hesitation! We're especially happy to hear that it exceeded your expectations and gave you the natural, undetectable finish you were looking for.
We really appreciate you taking the time to share your experience. It means a lot to our team, and we're thrilled to have you as a Klyr customer.
If you ever have any questions or need anything in the future, please don't hesitate to reach out—we're always here to help.
JS
John S.
Delivery was fast and packed neatly.
Delivery was fast and packed neatly.
Response from Klyr MenAug 11, 2026
Hi John, thank you for taking the time to leave us a review! We're so glad everything arrived quickly and in great condition.
We really appreciate your support and are happy to have you as part of the Klyr community. If you ever have any questions or need anything, please don't hesitate to reach out, we're always here to help.
CS
clinton S.
My product took a lil bit longer than…
My product took a lil bit longer than expected and the company reached out and made what was an ok experience a great experience. They really do care about their customers.
Response from Klyr MenAug 11, 2026
Hi Clinton, thank you so much for your thoughtful review! We're really glad our team had the opportunity to step in and turn things around for you.
We know delays can be frustrating, so we're especially happy that we were able to make the experience a positive one. We genuinely care about our customers, and your kind words mean a lot to our team.
We truly appreciate your patience, support, and giving us the opportunity to make things right. If you ever need anything, we're always here to help.
JA
Joe A.
It Works!!!
It Works!!!
Covers the redness from Acne and lasts the whole day. Not like other alternate products this is actually good for your face and is not just a cover up.
Response from Klyr MenAug 7, 2026
Hi Joe. Thank you so much for sharing this! We're genuinely thrilled to hear you've found something that works well for you and fits easily into your day.
It means a lot to know you're enjoying the product and feeling good about what you're putting on your skin. We really appreciate you giving Klyr a try and taking the time to share your experience.
If you ever have any questions or need anything, we're always here to help!
CL
Clinton
Good product slow service
Good product. Very slow shipping and not the best communication
Response from Klyr MenAug 7, 2026
Hi Clinton, thank you for your feedback. We're glad to hear you liked the product, but we're sorry that the shipping time and communication didn't meet your expectations.
We'll be reaching out to you separately via email to learn more about your experience and see how we can make things right. We truly hope you'll give us the opportunity to make it up to you. 🙏
If you have any questions or need anything else, please don't hesitate to reach out. We're always here to help.