Klinio is a diabetes management platform and app designed specifically for people with prediabetes or diabetes and related issues, such as high blood pressure, high cholesterol or those trying to lose weight in a healthy way.
Klinio (klinio.com) has 1,360 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
klinio.com
Website
klinio.com
Category
Hospital & Emergency
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I found this program by accident and now I have used it for a month I would not go back. It has been great to help me learn and keep track of my diabetes. Having this app to track my diabetes and lifestyle has been most beneficial. I can't recommend this app enough.
Response from KlinioSep 27, 2021
Dear Anne, thank you very much for your feedback! 💙
DE
Danielle E.
Je suis vraiment furieuse
Je suis vraiment furieuse. J'ai payé pour 3 mois avec renouvellement éventuel. Mon téléphone ne me permettant pas de charger l'application, j'ai demandé à avoir mes plans de repas par mail si possible, ceux-ci étant personnalisés. Sinon je demandais le remboursement puisque je ne pouvais y accéder. On m'a répondu que le renouvellement était annulé mais qu'il fallait une preuve pour un remboursement partiel éventuel. Ce fût un dialogue de sourd, un va et vient ne menant à rien. Possédant aujourd'hui un nouveau téléphone, j'ai voulu essayer de charger l'application et profiter de mes 3 mois d'abonnement payés. Et là, impossible car celui-ci est annulé. Quelle arnaque.A fuir absolument.
Response from KlinioSep 27, 2021
Chère Danielle, nous sommes plus que désolés d'apprendre que vous avez rencontré de tels problèmes techniques. Notre équipe de support client essaie toujours de faire de son mieux pour résoudre des problèmes techniques spécifiques, ce qui signifie qu'il doit s'agir d'un malentendu. Si vous avez encore des inquiétudes, n'hésitez pas à nous contacter à nouveau - nous nous ferons un plaisir de vous expliquer comment tout fonctionne.
Nous sommes impatients de résoudre ce problème.
Meilleures salutations,
Emma
TK
Toula K.
Don't Waste Your Money
I wish I had read the reviews on this page before I bought this useless app. It is too hard to enter what you eat unless you follow the plan to the letter. if you try and enter your own recipe it does not have all the ingredients especially Australian ingredients. Does not have a barcode reader to simplify. Does not track your steps with Samsung health. When I complained to the company they reply by restating instructions about how to do something I had already mentioned was either too hard or imposible. Don't waste your money they make it seem like it has everything you need to sell it but then don't deliver don't waste your money.
Response from KlinioSep 15, 2021
Dear Toula, we are more than sorry to hear that you were not wholly satisfied with our product. Our support team can help you to change your meal plan or ingredients. Please reach to us out for more personalized help!
Our email: [email protected]
We are looking forward to hearing from you.
Best regards, Emma
LO
Lorin
Legit companies do not need high-pressure, guilt-ridden sales tactics.
After reading the reviews I noticed something odd. The "individuals" writing the 5-Star reviews have only written one review on Trustpilot. Several leaving a 1-Star review have multiple contributions on Trustpilot. I trust those. Like so many other online scams they load up review sites with fake reviews, or in some instances the "review site" is ran by the scammers. I truly wanted to believe Klinio was legitimate but after doing some research something stinks.
Response from KlinioSep 15, 2021
Dear Lorin, thank you for sharing your opinion and insights. More and more products and services invite their customers to leave a review, and even if some of the customers might not know Trustpilot or never used that before, this doesn't always mean that the reviews are not honest. If you have any issues with the product or additional questions, don't hesitate to get in touch with our support team - they will be more than happy to explain how everything works.
Best regards,
Emma
LH
Laury H.
If I could give this app 0 stars
If I could give this app 0 stars, I would. Aside from the daily email reminder to subscribe before I actually did, the first thing this app does it give you several "options" that you have to pay for. Quite frankly, they should be included for £60 per year. I didn't take any, signed up, and then got hit with another request to subscribe. I can't get past this screen without paying a second subscription fee. Absolute bunk, a complete scam.
Response from KlinioSep 15, 2021
Dear Laury, we are more than sorry to hear that you were not fully satisfied with our diabetes management tools. We always refund according to our Terms&Conditions, please contact our support for more personalized help.
Our email: [email protected]
We are looking forward to hearing from you and solving this!
Best regards,
Emma
RW
Rene W.
Buyer Beware!!!!!!!!!!
This app is not user friendly ( difficult to navigate and change settings). You can get any of the things provided on this app for free on other apps. You have to enter all information ( it does not track steps, etc.) and entering info is difficult. I canceled my subscription but they do not refund your money. You are stuck with the app until the end of the period you paid for . I stupidly paid for a year so I am out 70$. Do not be fooled by the reviews on their website! Buyer Beware!!!
Response from KlinioSep 9, 2021
Dear Rene, we are more than sorry to hear that you found our app too difficult to navigate and stick to our diabetes management plan. Our support team can help you to change your meal plan or ingredients. Please reach to us out for more personalized help! Our email: [email protected] We are looking forward to hearing from you.
Best regards, Emma
MA
Marsha
This is what I received from Klinio,
This is what I received from Klinio,
Attention: Your plan will be deleted today, please read to get all the details.
Hey, Christine here. I’m sorry to see that you didn't try your personalized program yet. You know the Klinio diet works.
I even approved a 79% discount just for you.
Yet here we are.
I'm starting to believe you're not ready to change your life and transform your body. Why else wouldn't you work with a Ph.D. nutritionist for 18 cents a day?
I was ready to prepare over a thousand personalized meal ideas for you... based on the exact foods you enjoy eating. Complete with desserts and snacks so you don't feel hungry or have to rely on your willpower to get through the night.
We'd calculate everything, down to the last calorie. What to eat, how much, when, and why. Yet you didn't act to get Klinio.
So I'm forced to delete your details today.
If you truly wanted to reach 150lb, you'd take action.
So do you?
Are you ready to start transforming your body and improving your health for good?
Only you know the answer.
You can do it for 18 cents a day. That's cheaper than diet coke.
In the next couple of hours, I'll delete your details, and you'll lose your plan.
And even though you haven't taken action yet...
A part of me still believes you'll make the right choice.
Just make sure you do it while you still can.
It's the responsible choice for your health, your happiness, and your waistline.
The final choice is yours.
I hope I see you on the other side...
Christine,
Klinio's Head of Nutrition
My Response,
You can take this email that you sent me and shove it....after reading your reviews I wouldn't want to spend a nickel on your plan....
As far as me reaching goal I'm well on my way to reaching my goal without your verbiage nonsense.
You need to be mindful how you word emails....you thought you were shaming me not.....YOU SHAMED YOURSELF!
Hide quoted text
Response from KlinioSep 15, 2021
Dear Marsha, thank you for sharing your opinion. Our personalized meal plans are based on your quiz answers and best diabetes management techniques, but might not be suitable for everyone; that is why there are also some negative reviews. Our support team will be more than happy to explain how our meal plans, workout plans, and additional diabetes tracking tools work - reach us if you would like to analyze everything in more detail.
We would be happy to solve this.
Best regards,
Emma