kittysuppsReviews of kittysupps.com

Product is great - I have three Sphynx cats who require even more taurine than a regular cat. This supplement has helped them get back into playing, more zoomies and less vomiting! It’s now a staple in our home.

I would never recommend KittySupps based on my experience. My first order made my cats sick, so I stopped using the product and still have over half of it left. What makes this even worse is that I never knowingly signed up for a subscription. I would never have purchased from this company if I had known they were enrolling me into recurring charges. I later discovered they had me subscribed and charged my card again for another order. I canceled the order/subscription back in February before shipment, yet they still processed the payment and shipped the order anyway — an order I never even received. I was also charged double for the order I did not receive. When I contacted customer service, they repeatedly refused to issue a full refund and instead tried offering partial refunds or replacement products I clearly stated I did not want. As of May 23, 2026, I am now being forced to contact my bank to dispute the charges and attempt to recover my money. Very disappointed in both the product and the way this company handles customers and refunds.

I wouldn't even have given them a one they are the worst ever in my opinion the stuff I got wasn't even real it was like some kind of orange stuff so for those who say this is real if it's not white don't buy it that's hard to trust my cat still continuously threw up so don't trust him they will not give you your money back on fake stuff I have never been so disappointed in my life

The cats seem ok with the Kitty supps additive- not sure yet how well it's helping with their health. I'm using it more as a preventive, so hope their check ups go well.

Easy to order. So glad I didn’t use the fake product I got from Amazon

Got the taurine, started out with just a sprinkle and cats are eating it fine. No noticeable health change yet but I’ve only been giving it to them for a week. Main problem is that the taurine was advertised as odorless and flavorless, with only one ingredient: taurine. However, the jar I got smells very strongly of birthday cake. No joke. I had everyone in my family smell it and the responses were that it was like vanilla ice cream, birthday cake, or protein powder. Definitely NOT odorless and flavorless (yes, I tasted it). I emailed customer support and got some AI generated answer that they had recently added " natural bioavailability enhancers". So I pressed for a more specific ingredient list and the AI email support thing came back with this ingredient list: taurine, organic ginger root extract, organic turmeric extract. OK, fine, but ginger and turmeric do NOT smell like birthday cake vanilla ice cream. So I responded as much, and asked for the FULL ingredient list with each chemical compound listed separately, and have now been ghosted by the AI customer service. So yes, I got the supplement. But who know what the hell is actually in it...

On April 21st, I ordered Taurine supplements for my cat who suffers from digestive issues at 89$ CAD after seeing a convincing ad on Instagram. Upon doing research, I realized the ad was full of false information and I did not feel comfortable with giving this product to my cats. I wrote back on April 25th to cancel my order. I was told it was not possible to cancel and they gave me a 15% refund. I accepted the loss. However, on May 20th, I received an email from the same company saying that another full order was on its way. Another 88$. Completely unbeknownst to me, it seems I was on a subscription plan. Immediately I wrote to them saying I did not want this order at all, that in fact I had wanted to cancel the first one. They refused to cancel this order, even though it had not yet shipped. I never asked for a subscription and never agreed to one, even when I placed the initial order, before discovering that the advertisement for the product did not contain authentic information. The subscription is not mentioned in the initial order. When I went into my account after seeing the new 'order', I could not find any information anywhere about a subscription. Had I wanted to cancel it on my end, I would not have been able to since I cannot even see a subscription membership. Lastly, the confirmation for the second order came just about about 2 weeks after receiving the products from the 1st order. The taurine supplements from the first order are supposed to last 80 days. Yet they are sending me two new containers after 2 weeks following the first delivery. The monthly subscription makes no sense at all. This company is dishonest and, in my opinion, a scam who prey on people's love of their cats.

My cat dislikes this product, shipping took forever. When I contacted customer service for a refund, all they offered was to cancel my subscription!! What am I supposed to do with this useless product! Waste of time and money!! If you want a product you can return if dissatisfied then buy on Amazon! Kittysupps is trash!!