KITHReviews of kith.com

SUCH A SCAM. Didn't send me the tracking number, and then tells me they don't have the product I ordered 2 weeks later. They didn't even refund me properly. And online, it says they have the product they literally just told me they were out of stock on. And then they send me a gift card of their store credit and it was less than the amount I spent. The reason? Because apparently they take the restocking fee. So annoyed right now.

They forgot the tracking mail, at soon as i requested, they send me. Good customer service and shoes arrived in 7 days.

If I could give 0 stars, I would. I purchased some Yeezys on eu.kith.com and paid with my card. My order was canceled a couple of days later, and the email said I would receive a refund. It's been a MONTH, and my money is nowhere to be found. Customer service is useless, and won't even reply to my last emails. First, they tell me I have to wait for 5 to 7 business days as they have initiated the refund process, and then they tell me my money was never collected (I sent them screenshots of the charges, but they ignored my email). AVOID THIS STORE AT ALL COSTS; it sucks.

Unfortunately, the WORST customer service I have EVER experienced (it actually made me sign up to Trustpilot...). I ordered via the US online shop and paid for fees and customs (>$100 in total) to get the order shipped to Germany. A week after I had ordered, Kith announced the start of its European online shop. As Kith must have known about the imminent start of its European online shop, I asked for a partial refund of the fees, but all they were willing to offer was a $20 voucher. On top, this voucher is only redeemable at their US online shop. However, why should I order at their US shop again if I can now order at their European shop without paying for customs?! On a different note, the quality of the jacket and hoodie I ordered are not worth the price in my opinion.

What a lack of rigor. I ordered a pair of sneakers for men in the men category and received a pair for women. I paid for delivery and now I have to pay tu return the item. Worst shopping experience ever !

originally ordered 2 items specifically and they sent me two different ones on purpose ,I have emailed them about ten times and they start with the 10% refund bull and end up going up to 70 percent and i still did not get my refund ,i would not buy anything from this company!!! they are ripoffs and just steal your money

Probably the worst customer service I’ve ever experienced, had an order fulfilled they cancelled that payment got reverted but they also took an extra 2 payments , both of these have now gone from pending to complete and I haven’t got nothing to show for them and no emails confirming an order. Totally unacceptable it’s been 12 days since I tried contacting and have had no response

I ordered a pair of chuck 70 high top shoes. I specifically asked for women's size 10 order number 1587568. And instead, they sent me men's size 10 which were way to big for my daughter. It took 2 weeks to finally get them. And they were the wrong ones. I sent them back the next day. Then the company sends me a gift card for $103 for their store ONLY!!!! I reached out to them (email only because you can't call them) they then sent me another email explaining their return policy. I don't want anything else from this store, just those shoes and now they no longer carry them. If they had just refunded my money instead of giving me a gift certificate for there store, which is what I wanted, I wouldn't even be writing this review. Understand that if you buy anything from them and it's wrong, your money is gone. I wouldn't buy anything from them in the future!!!!!!