KITHReviews of kith.com

Product quality, fast shipping and timely email response to questions I had concerning a product.

BEWARE OF FINAL SALE Items online. Ordered a pair of sneakers online, that were final sale. Took about it 6-7 weeks to receive the sneaker after being promised 5-7 business day shipping. Once arrived sneakers appeared to be B-Grade sneakers. Dirty, dented and filled with dried glue gunk. Reached out to the company, no attempt to resolve. Disputed charge with credit company. BEWARE OF FINAL SALE items, they are low quality and damaged.

The customer response experience. Cordial, direct and resolved a problem that I've created. Thanks a million times Kith, specially from a customer that lives 6 months in North America and 6 months in South America.

Jas was the goat. Helped with a damaged item and made exceptions that normally do not occur. Very happy.

Their online inventory management is never accurate. You will be forced to pay for shipping and not get 60% of what you originally paid for. Bought 3 shirts. 2/3 ran out of stock but they’d purposely ship the 1 item before telling you about the other 2 out of stock shirts. By the time they notify you of the out of stocks, they will tell you they already shipped the 1 item and will not be able to cancel the order or refund the stupid shipping fee. I did NOT consent to this order. If I knew there’d be out of stocks, I wouldnt have even placed my order because $10 shipping on a $400 order was already stupid. Now I had to pay $10 shipping for 1 shirt. And if I want the other shirts that ran out of stock later, I’ll have to pay $10 shopping AGAIN - which I will not. I am NEVER shopping on the site again. Please remind me what’s so special about this brand again because this one experience has made me swear off it.

The product is truly fantastic . The end to end experience whether at a store or on line is fun, consistent and exciting with its unique twist and always interesting . The response is positive whether a human or online .

I just received my 1st order from this site and the shoes are 2 sizes too small. It says they are a mens 9 but it’s most definitely a kids shoe. I just went on the site to try and exchange the shoes and now my shoes are final order smh I’ll never order from this site again

Great communication