Sneakers, apparel, shoes, boots, Ronnie Fieg, ASICS, Nike, Mercer Pant, Bleecker, Gel Lyte, adidas, Just Us, Filling Pieces, New Balance, Jordan, Kithstrike
KITH (kith.com) has 578 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
Clothing & Underwear · New York, New York
Excellent
Clothing & Underwear · Pennellville, New York
Excellent
Clothing & Underwear · Ozone Park, New York
Excellent
578 approved reviews, newest moderated first
Charles H.
Fast and helpful solution to my purchasing problem. Seemed that the website was down when I was trying to purchase on a presale. Alex and the team were really helpful and made the process really easy and straight forward.
Tim G.
Jas provided a prompt response and resolution to my issue, as well as ways to remedy the situation in the future, should it happen again. I very much appreciated the help
cliente
I've been making online orders from Kith Europe for several years and everything has been great. From product quality, to delivery times and customer support. A few weeks ago, an order I placed from the app had an incident during the delivery process and the support and resolution that Kith Support Team gave me was something that not many brands do to their customers. Those small details that make Kith a brand that stands out among many others.
Tome R.
I'm a big fan of Kith and Ronnie Fieg, but my online shopping experience on the Kith website has been less than ideal. On two occasions, my orders were refunded because the items were no longer available, even though the orders had been confirmed. Improved inventory management and better integration with the web-front are necessary to prevent such issues. Additionally, the funds from unsuccessful drawing entries take a long time to be released back to me. This delay should be addressed as a key improvement, alongside the inventory management issues I've mentioned earlier.
Amanda
I inquired about the Forrest green camp shirt in kids with customer service and the representative was efficient and responded quickly. They have great customer service!
Jonathan E.
The response was succinct and they preemptively offered compensation for my trouble.
Alex C.
Sandra was very helpful with my issue, and she was able to made the change of address for my pre sale, I was worried for this issue, but she was very empathic and help me right away.
Alvin S.
I ordered my daughter some sneakers. I had put the write address in and some how it changed without me noticing so I put the order thru wen I got the confirmation email I noticed shipping address was wrong so I quickly went and changed the address on my account. And my order was still shipped to wrong address. I contacted KITH and UPS and they say theres nothing to be done… so don’t order from KITH… BAD CUSTOMER SERVICE
Response from KITHMay 8, 2024
Thanks for sharing your feedback, we're sorry to hear that your package was misdelivered by our carrier. It looks like our agents have opened up a claim with the carrier to investigate what may have happened, which is still in progress. Please contact us at [email protected] for any updates regarding your ticket and we would be more than happy to assist!