Kitch'n offers a wide variety of specialty gourmet kitchenware from renowned brands such as Farberware, Swiss Diamond, BergHoff and Nordic Ware. We carry a lot of flatware and dinnerware in the tabletop category as well as a very large selection of sma...
Kitchn (kitchn.shop) has 130 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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130 approved reviews, newest moderated first
Katie P.
For sure not a legit company. Didn’t receive my order. Didn’t receive tracking for my order. Didn’t receive an email response. Phone number doesn’t work. I will be filing all the complaints and calling my credit card company. How disappointing.
Marilyn H.
I am really dissapointed. These people have never sent me my order and never answered e mails. They don't even answer thr phone. I feel like I have been robbed,in facf I thinkI have.
f.bruce
who are these jokers--is this a third grade class project or something??-- they charged me and extre 98 cents for """ route insurances""' what the hell is that???- and it took a month to get my order-- and they did not ship until I asked for a refund-- dont waste your time with this crowd-- they are incompetent
Elizabeth A.
17 days after I placed order- their site says it has been "shipped" UPS says otherwise!!! Poor communication!
martha D.
Placed an order in July...still haven't received it. NOT IMPRESSED.
Patricia
Terrible customer service and communication. I am still waiting on part of my order that is missing from the order that was delivered 10 days ago.
Michelle T.
Yeah, I ordered 2 sets of 2 taco holders. 3 weeks later it still hadn't shipped, so after multiple emails with "Michael's closet" it finally shipped and was delivered. I was sent 2 taco holders instead of the 4 I paid $25 for. So again, multiple emails, he created a shipping label, but never sent the other 2 holders. Now he won't answer emails or anything. I have now escalated it with PayPal and after 5 days he hasn't responded to them either. Save yourself the headache and order from another seller. KitchN (aka Michael's closet) is horrible!
Mike G.
If I could give zero stars, I would. My first (and last) time ordering from Kitch'n. I ordered 6 Le Creuset pasta plates for my wife on Sept. 29th. The plates were shipped on Oct.7th, but sent to the wrong pick up point. We called Kitch'n and the customer service rep said she would have the package picked up and redelivered to the correct pickup point the next day. It is now Oct. 21st and still no plates. The plates were never picked up so the pickup point returned the package back to Kitch'n. Kitch'n now says they are out of stock and we will have to wait. They continually push the shipping dates back every week without notifying me. I have sent 4 email asking for status updates and reasons why the dates keep getting pushed back and no response. I would definitely cancel the order but my wife really wants these plates, so this is a lessons learned scenario. I will never spend a single krona with Kitch'n again.