Kirkland'sReviews of kirklands.com

Unfortunately, I received a faulty item, but didn’t realize it until I hung the curtain rod up. Even more disappointed in the way Darla from customer service handled it. This was the email response I received: Thank you for your inquiry. We apologize for the inconvenience and delay. We apologize that you are not completely satisfied with your online order. We apologize, your order has surpassed Kirkland’s Home return/exchange policy. We apologize for your disappointment. Thank you for shopping Kirkland’s Home!!! (Thanks Darla! This email sounds more like a slap in the face than an apology.)

My wife has received many emails from kirklands.com stating that a package is due for delivery. We have never heard of Kirklands and certainly have never ordered anything from them. It is, surely, a scam.

Placed an order online two days later the store canceled it. I thought maybe they made an error so I ordered it a second time they took my money a second time and then the following day canceled it again. Customer service does nothing to help you I foolishly received a 20% off coupon and tried to place the same order for a third time after they took my money they then canceled the order. I reached out to customer service via email attaching a screenshot of the third cancellation from the company themselves and was told they don’t see a cancellation on their end. I guess that was supposed to solve all of my problems Company is an absolute scam. Stay far far away.

Never heard of this company and they relate "the delivery adress to confirm" to an Adress in a Country that I left over 10 years ago. I keep on getting emails telling me about a delivery - Obviously some sort of scam, as I have never even heard of them, let alone purchased from them. Don't open any of their emails - they may be up to no good.

Keep receiving phishing scam emails from these people.

As an African American I entered your establishment without any greeting. I wasn’t expecting nor did I look forward to it. However, when white people entered, the greetings were presented. “Hi there, welcome”. I looked confused because I noticed when whites entered again, greeting were provided. When a single African American older lady enter, nothing was stated. Racism, I cannot and will continue to promote your store.

I purchased a canvas picture and a mirror from Kirklands three days ago. Today is January 3 so it’s probably four days. However no one told me clearance item was not. I could exchange it or get a store credit I knew I couldn’t get a refund I didn’t want a refund I just wanted to store credit or exchange the item and the lady there was very rude and about it and said well the information is on the Receipt I said well ma’am I’m legally blind in my right eye and I have cataract in my left eye so surely I cannot read that and I had a conversation with the lady when I purchased it and she never told me that clearance was not exchangeable or refundable or store credit it, so I just called make a complaint and got nowhere with it so needless to say I’m very discouraged very disappointed and I probably won’t shop there anymore. I spent money I don’t know what to do with these items now.

If I could give them half a star, I would have. Keep getting emails telling me about a delivery - Obviously some sort of scam, as I have never even heard of them, let alone purchased from them. Don't open any of their emails - they are up to no good.