Angie S.
Best service ever
Best service ever. Thank you Francisco from Sales
Response from KINGSTONAug 31, 2026
Thank you for your kind words! We’re thrilled to hear you had such a great experience with our support team member.

At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond.Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability.We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects.Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON (kingstonbrass.com) has 334 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Tools & Equipment · Petaluma, California
Excellent

Tools & Equipment · San Diego, California
Excellent

Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
334 approved reviews, newest moderated first
Angie S.
Best service ever. Thank you Francisco from Sales
Response from KINGSTONAug 31, 2026
Thank you for your kind words! We’re thrilled to hear you had such a great experience with our support team member.
GREGORY B.
A tremendous pain with your shipping delays getting it out of your shop cancellations of my workers. You do not make life easy.
Response from KINGSTONSep 2, 2026
We sincerely apologize for the frustration and inconvenience with your order and shipping timeline. We understand the impact delays can have on scheduled work, and we’re sorry your experience did not meet your expectations. Our Support team has reviewed your case, and we truly appreciate your patience throughout the process. If you have any further questions or concerns, please feel free to reach out to Javier, our Support Manager, directly at [email protected]. Kingston Customer Experience Team
Michigander
Delivery went well. Need to return the extra long spout because it was not long enough, per plumber’s instructions.
Response from KINGSTONAug 31, 2026
Thank you for taking the time to leave us a 5-star review, and we appreciate your support.
Mollee
Amazing faucet! So well built and BEAUTIFUL. It’s exactly what I was looking for, would purchase again and again.
Response from KINGSTONAug 25, 2026
Hi Mollee, thank you for the 5-star review! We’re happy to hear the faucet was exactly what you were looking for.
Jill
Great customer service from LaJuan! Located items that appeared to be a fit for the project. The one that worked best was on back over. LaJuan stayed in touch throughout the process, following up on eta, and through delivery.
Response from KINGSTONAug 25, 2026
Hi Jill, we really appreciate your feedback! It’s great to hear that one of our support team members was able to provide helpful service throughout the process.
Dave D.
The items arrived on time and were of good quality
Response from KINGSTONAug 24, 2026
We really appreciate your positive feedback, Dave. It means a lot to our whole team.
Cecilia
Everything was great from the beginning when I talked to them on the phone I was given the price of what it showed it online. I received the hardware promptly and was impressed with the quality.
Response from KINGSTONAug 24, 2026
Hi Cecilia, thanks for the wonderful feedback! It’s great to hear you had a positive experience with our team.
George M.
Exactly what we were looking for to replace worn out & not repairable faucets on our antique pedestal sink that has a hot & cold faucet!
Response from KINGSTONAug 24, 2026
Thank you for your review, George! We’re glad you found exactly what you were looking for.