Kathrine
Great customer service!
Great customer service!

At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond.Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability.We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects.Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON (kingstonbrass.com) has 334 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Tools & Equipment · Petaluma, California
Excellent

Tools & Equipment · San Diego, California
Excellent

Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
Showing 212 reviews with 5 stars · Clear filters
Kathrine
Great customer service!
Danette
Experience was great as a new customer!! However I was unable to use the items I purchased as they were the wrong connection for my tub. But I would definitely refer friends and family to this company. Waiting for my refund at this time .
Angela T.
Ordered the bridge faucet with cross handles in brushed nickel, got here in four days wrapped up well. Put it in over the weekend, looks just like the pictures and no drips so far.
Jennifer S.
Great experience from start to finish! LeJuan Plummer couldn’t have been better at working with me to find just the right products and get the best pricing and explaining all the necessary billing and shipping details. She is just a lovely person to work with. Most importantly my the Installed plumbing fixtures that I bought are beautiful and high quality. Very happy all the way around.
C. Tait W.
The faucet set came in little time. My plumber installed it the next day. It's easy to use which is a relief as the old set was stiff and difficult to turn from side to side. It's quite attractive with subtle details and easy to polish.
Response from KINGSTONOct 23, 2026
Thanks for the kind words! We're glad your faucet arrived quickly and that you're pleased with the design and details. We appreciate your support!
John
Our plumber recommended Kingston fixtures. My wife liked the old fashion look of the handles..
Response from KINGSTONOct 23, 2026
Thank you for your 5-star review, John! We're happy to hear you love the finish and traditional design of our fixtures.
Shelby
Cathe was amazing!!! She was so attentive and followed through when a mistake was made.
Response from KINGSTONOct 23, 2026
Thank you for your kind words, Shelby! We're glad Cathe could help and will be sure to share your feedback with her!
Jimmy R.
Incredible Selection, personalized service, super fast shipping and way, way above box store quality. Excellent!
Response from KINGSTONOct 19, 2026
Thank you for the 5-star review! We're so glad you had a great experience with Kingston.