LiveHemp L.
The worst corporate response to…
The worst corporate response to horrible customer service I have ever received.
King Soopers/City Market is listed under Grocery Stores & Markets.
King Soopers/City Market (kingsoopers.com) has 71 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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71 approved reviews, newest moderated first
LiveHemp L.
The worst corporate response to horrible customer service I have ever received.
Expectations
King Soopers by American Grocers' takes money out of your bank account two days after you have bought your groceries. Also won't let you return items that have not been delivered even though you've paid for them. Make sure you have a camera that supports the delivery, if you use this service. If you use this service, make sure to screen record while you are placing your order. When the prices change for the new sale, they go back into your account and use a saved payment method to charge you for what the prices are after you have already bought and paid for your groceries! This doesn't even begin to describe the Buffy of issues. After having to call them and spend many hours on the phone with them, everything has gotten so much worse. The only solution is to go to a different store.
galina
Shopping at King Soopers became very frustrating Clipped coupons never work Advertised prices never rung correctly at the register, if you try to tell them it was advertised, they look at you , like you are making it up Sevice Is very bad I don’t think me or any of my family would go back to buy groceries at King Soopers There are more groceries store in town we can shop
Lane K.
I got a coffee cake delivered to my house and I can clearly see that it does not fill up the whole box it came in. And next time you should care more on the quantity and quality. I would like another coffee cake for free please
Vickie M.
I called and complained day before yesterday about some cheese we bought. That was moldy and had been taped back together to keep the package from coming off. And they were all like that. The staff told me they'd go remove the rest of the cheese. I went in today to do some grocery shopping. They had not removed The cheese plus the Produce was terrible. It smelled bad. There was fruit flies. The whole store is just nasty. The store in particular is a constitution and mark. Shuffle in Colorado Springs. I have had a lot of trouble with the store. I'm over it. It's whole. Foods and Safeway from now on, if Kroger buys Safeway. I'm done with safe righthen too. The things that I have seen in that store during COVID. Would curl your hair? Checkers are so sick that they couldn't hold their heads up. And were told if they went home, they would be fired. I'm over it.
Air Force B.
I have shopped at Hampden and Tower store for 20 years. Now they have a grand disorganized opening, I am shopping at Safeway now. Moving stuff around regularly to manipulate buyers is annoying. Moving everything around is simply idiotic. Oh, "we added ab isle though" of alcohol.. I'm good, hello Safeway.
Andrew M.
Where did all the cashiers go?!! Spent more time in line than shopping and was refused the self checkout due to how many items I had. So, do you want us spending hundreds of dollars, or just 6 items at a time?? Prices go up, service goes down. Save yourself the hassle and some money and go to the Walmarts that are very nearby.
TDF P.
For the last 6 weeks King Soopers (@ 2255 Main St Longmont,CO 80501) has not carried the cigarettes that I order regularly. Recently an employee tried to claim that orders are not being fulfilled. I have confirmed that this is false. I know a number of people in distribution and they have confirmed that there is ample stock available. Stores just are not ordering. I have also confirmed that Philip Morris is not having delivery issues with the brands I regularly purchase. The bottom line is that King Soopers has demonstrated that they no longer want my business. I have therefore taken my business to their competitors. I encourage others to do the same.