KingSizeReviews of kingsizedirect.com

I have had the kind of experience that one would expect from dealing with a boiler room operation. I ordered a coat over a month ago, and according to the tracking information, it is stuck some where. I have since ordered a similar coat instead from Haband and received it quickly. I have been back and forth with King Size wanting a refund, all to no avail. They had the audacity to send me a credit card, which will be cut up into tiny pieces. DO NOT DO BUSINESS WITH THIS COMPANY!

I still haven't received my order from 6 weeks ago. Also, I have been charged twice for their "rewards" program that I never signed up for and then had to opt out of.Also, there is a lengthy process to opt out of them selling your customer information.I will not be ordering from them again.

Run. This company is horrible. I ordered a pair of sweatpants as a gift. I checked out as guest, never even registered. I check my bank statement this month and there is a $16.05 monthly charge for some rewards program that I never signed up for. That $25 pair of sweatpants cost me over $200. Do not do business with them, and do not give them your credit card info. That "rewards program" is 10% off apparently and who really needs 10% off full price and not even sale prices. This company is a total scam job, trying to squeeze the last dollars out of customers before folding completely.

I'm fed up with these guys! I've ordered several times and each time, I received clothes that didn't fit me, even though I ordered the correct sizes. In my last order I got this sweater that was supposed to be size 5XLT, but the bottom hardly reached my pants while the sleeves reached below my hands. A monkey would have been happy with this sweater, but not me. Also, all of the t-shirts I ordered had wide collars on them, tailored for a big neck which I don't have! These clothes are overpriced and I wish I could get a refund, but since I washed them, no dice. I could have returned the previous ordered, but it was too much hassle and I didn't have the time. Will not order from KingSize ever again.

DO NOT SHOP WITH KINGSIZE ! This is absolutely the worst company I’ve ever dealt with. I placed a very easy order for four shirts. After a week of waiting for confirmation I contacted them to cancel the order. They could not provide any information about my order or when it might ship but what they could say is..... We can’t cancel your order. This is as shady as a business comes. *******BEWARE******

The order states that it was shipped weeks ago. The USPS states label created, but no package ever received. No answer to multiple emails, just a canned response that they will respond to email in the order they received them. I will report the company for fraud, however, since they probably aren't even in this country, it likely will do nothing. Live and learn.

Honestly I had high hopes for this company and was looking forward to my husband getting a robe for Christmas. But, the shipping process for this company is horrible. You could try and blame it on COVID but there's so much more. I ordered the robe on 11/27 and waited. After about four days, I noticed I never receive anything about shipping. I checked the website first and it said Estimated day Dec 16 but not shipped and a tracking number for USPS. Checking USPS it did not recognize the number. I waited a couple days checked again and the website said now Dec 22 but not shipped and again USPS did not recognize the number. I decided to call and was told it was with Fed Ex and it would be here by the 18th. When it didn't arrive and I checked the website which now read I had no order history. I was lucky I wrote down my original order number. I decided to call again and they told me they had no way to track it and no tracking number, I was told their delivery partner provided no information and now I had to wait til Dec 25 to request a refund. This was because it may still magically appear here although there is no way to track it. So, with what I spent I cannot get another gift for my husband or find something Comparable. Now I'm stuck hoping and waiting that he gets his gift. I ordered in Nov and now 22 days into this I may have nothing. I have ordered other stuff after this from other companies and will get it before. So, simply based on this experience I don't trust them with my business. Different dates, tracking numbers that don't work, and they don't have good business with whatever delivery service vendor they use. This is not good business. To hear just request a refund if it doesn't appear is a horrible feeling. If I knew this is where I would end up I would never have ordered from them in the first place. I wanted the robe, that's why I ordered it.

Horrible. No help at all!!! I ordered a month ahead for Christmas and it was an in stock item. 21 days later still hasn't shipped. I will never order from here again. And I will let others know!!!