KingSizeReviews of kingsizedirect.com

If there was a zero I would leave it this company is a ridiculous excuse for a vendor all I asked to do was exchange merchandise that did not fit because it was so large that a gorilla could’ve worn it and because it was past the 60 days which was their fault because I waited for all of the merchandise to come in off of my order which was delayed due to shipping on their side they refused to give me any money back or an even exchange the product. DO NOT EVER order from this company. Save yourself the time and the hassle!

Don't believe they ship 7 - 12 days. I placed an order on August 4th. I received a message my order would be shipped on September 12th. I just another message my order will be shipped on October 10th. My first order took over a month to be delivered within the United States. I thought I would give them a second chance, shame on me. They offered me 40% off on my next order. I will not orders from them again, shame on them. Buyer beware.

This f..... company is worst then Hitler.

Less than one star if it was possible. Their website is hard to get anything done on as its constantly updating and displaying its own advertisements that slowed down everything. I had to place my order 3 times for it to go through. Then they waited a week and cancelled a portion of my order and then failed to inform me that another portion of my order was on back order and I wouldn't be getting it for week. No updates from them and I had to call them myself to get any information. Customer service is lackluster at best and I will never order from them again.

The worst Unamerican Company . Go to DXL and deal with USA citizens who can speak and understand English of the USA

King size is a true disappoinment. Finding good big men's clothes is already a hassle and even harder to find them with decent prices. They give you enough coupons to make the deals attractive. But at the end of the day it seems like they have little to no inventory. I bought 4 items at the end of July, my shirt came quick. 2 of my items were cancelled and the other is now backordered. It's very few things at king size you can buy that won't get cancelled or backordered right now. They don't tell you on site so you're just blindly shopping.

The shopping & ordering isn't bad. BUT - the shippingg or lack of is the real issue. They say 7-10 days delivery with Standard S&H. It has been 18 actual days with 6 being weekend. I just spoke to them on the phone - NO HELP! She said - "Lets give it another week and see what happens" Like it is no big deal.

Attempted to return items on an order due to lack of fit, was given a mailing label for return shipment. Return shipment was delivered to merchant 4 days later. 10 days later, no confirmation of receipt. Submitted contact via website, no response. Called customer service and they claim it hasn't been received, advised it can take up to 20 days for them to process a return. Contacted king size credit, which was used to process the payment to file a dispute. They refuse to provide details about the dispute process or if the customer is liable for charges or not. Once this situation is resolved, I will be closing my credit account and not doing business with KingSize again.