At Kingbull, we believe the perfect ride isn’t one-size-fits-all—it’s a personal journey. While many e-bike brands force riders to compromise, we set out in 2023 to change that. In just a short time, over 20,000 riders across the U.S. have embraced our commitment to quality, performance, and versatility. Whether you're commuting through the city, conquering rugged trails, hauling gear, or seeking a compact solution for easy storage, Kingbull delivers the power of choice. Every model is engineered to match your lifestyle—because this isn’t just a ride. It’s Your Ride. Your World. Your Way.
Kingbullbike (kingbullbike.com) has 135 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
kingbullbike.com
Website
kingbullbike.com
Category
Bicycles
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 94% of reviews.
Latest
Most recent review: October 2026.
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I just got the kingbull bike and I am absolutely in love with it, take it to work everyday. The charge is fantastic, it’s a 40 minute ride and I can get there and back with no issues.
Response from KingbullbikeJul 28, 2026
Hi there,
Thank you so much for your amazing feedback! We’re thrilled to hear that you’re loving your Kingbull bike and using it for your daily commute—that’s exactly what we designed it for.
It’s great to know the battery performance is meeting your needs and making your 40-minute ride smooth and reliable. Your support truly means a lot to us!
Ride safe and enjoy every mile—we’re always here if you need anything.
Best regards,
Kingbull Team
RO
Robert
Five stars/they go above and beyond
Five stars! So easy to work with on any concerns. Customer service goes above and beyond to make it right. I am very pleased with my new Hunter 2.0s. A fantastic bike that rides like a dream.
Response from KingbullbikeJul 27, 2026
Thank you so much for the amazing five-star review! We’re thrilled to hear that you had such a smooth experience and that our team could go above and beyond to support you.
It means a lot to know you’re loving your new Hunter 2.0s—riding like a dream is exactly what we hope for! 🚴♂️
If you ever need anything in the future, we’re always here to help. Enjoy the ride!
Warm regards,
NL
Normand L.
Love the Kingbull Rover 2.0 and customer service
I bought the Kingbull Rover 2.0 and was shipped for free within one day over a weekend. It arrived in perfect condition in just a couple of business days. The bike was super easy to mount and is well built. I took several short rides and it performed incredibly well both on the road and bike trails. I would like to give them kudos for their customer service. I also bought the more comfortable seat but had trouble remove the bolt holding the stock seat to the stem and ended up stripping it. I emailed the company and they responded on the same day indicating that they would send me another stem on the same day. I strongly recommend buying products from this company.
Response from KingbullbikeJul 24, 2026
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’re enjoying your Kingbull Rover 2.0 and that it arrived quickly and in perfect condition. It’s great to know the bike is performing well for you on both roads and trails—that’s exactly what we aim for.
We also truly appreciate your kind words about our customer service. We’re always here to help, and we’re glad we could quickly resolve the issue with your seat stem.
Your recommendation means a lot to us. If you ever need anything else, please don’t hesitate to reach out. Enjoy your rides and stay safe!
KJ
keri J.
I needed to contact the great customer service company about…
I needed to contact the company about an issue with the seat on my new bike and they were immediately responsive! They reached out and immediately fixed the problem and sent out a new seat! I will recommend this company and their bikes to my friends!
Response from KingbullbikeJul 24, 2026
Thank you so much for your kind review!
We’re happy to hear that our customer service team was able to quickly assist you and resolve the issue with your new bike seat. Providing a great ownership experience is just as important to us as building quality bikes, and we’re always here to support our riders whenever they need us.
We truly appreciate your recommendation and your support. We hope you continue to enjoy your rides, and we look forward to being part of many more adventures with you!
KF
Karin F.
This bike has been amazing
This bike has been amazing! My son saved and saved, did so much research on ebikes and has been so happy that he went with Kingbull. We reached out to their customer service team regarding one small issue and it was addressed and handled immediately without hesitation. We will definitely be adding more Kingbull ebikes to our household very soon. Thanks again.
Response from KingbullbikeJul 24, 2026
Thank you so much for sharing your wonderful experience!
We’re thrilled to hear how much your son is enjoying his Kingbull e-bike. We love hearing stories about riders who put so much thought and effort into choosing the right bike, and we’re honored that he chose Kingbull for his first e-bike experience.
We’re also glad our customer service team was able to quickly address the issue and provide the support you needed. Taking care of our riders is always our priority.
Thank you for your trust and support. We’re excited to welcome your family back for more Kingbull e-bikes in the future. Wishing your son many safe and enjoyable rides!
JU
June
Customer service
Customer service, is fast and responsive.
Response from KingbullbikeJul 24, 2026
Thank you for your kind feedback!
We’re glad to hear that you had a great experience with our customer service team. Providing fast and responsive support is something we truly value, and we’re always here to help whenever you need us.
We appreciate your support and hope you continue to enjoy your Kingbull experience!
CC
Chris C.
Terrible Quality and Customer Service
Bought this ebike fat tire mountain bike for my son as a Christmas present assembled and waited for the weather to warm up for use in April. His first time riding the bike the front wheel fell off. I tried reaching customer service using several of the emails on the site for several weeks and finally got a response from Wolfie .
They shipped a replacement fork and after a few weeks it arrived. I replaced the fork and took it to a local reputable bike shop to confirm everything was installed properly and got the OK.
Boy went out again on the bike and boom wheel falls off again. I contacted customer service which made me take a video of the bike in which they diagnosed that the wheel axle was not properly installed and the best they could do since the bike has been in use is send another axle even though the fork is bent now and the wheel will not attach. RUN from this company as you will be throwing your money away.
Response from KingbullbikeJul 23, 2026
We’re truly sorry to hear about your experience, and we understand how frustrating this situation must be—especially when it involves your son’s safety and enjoyment.
After your initial contact in April, we responded as quickly as possible and provided a replacement front fork free of charge once the issue was identified. As noted, the front wheel assembly requires manual installation, and in many cases, issues like wheel detachment are related to improper axle installation or insufficient tightening before riding. Even so, we did not hesitate to support you with replacement parts at that time.
Following your most recent message, we carefully reviewed the video you provided. Based on our assessment, the repeated issue appears to be caused by the front wheel axle not being properly secured before use. This can unfortunately lead to the wheel loosening during riding and, in turn, damage to the fork.
We understand you mentioned having the bike checked by a local shop, and we respect that effort. However, after several months of use, if there had been an inherent product defect, it would likely have been evident from the very beginning rather than occurring intermittently.
As a gesture of continued support, we offered to send a replacement axle to help resolve the root cause. Regarding the fork, it falls outside the warranty coverage under these circumstances, which is why we’re unable to provide a free replacement. We sincerely apologize if this feels disappointing, but we aim to apply our warranty policy fairly and consistently.
In addition, our support team has already worked to secure an alternative solution for you—please kindly check your inbox for further details.
We truly value your feedback and will continue working to improve both our products and service. If you’re open to it, we’re still here to help you get the bike safely back in working condition.
Thank you for your understanding.
RR
Ricky R.
Customer service exceeds expectations
Kingbull customer service has exceeded expectations. They have been very responsive and accommodating. They even gave me a free gift to go along with my ebike. If you're considering buying you can have peace of mind knowing that this company will be there for you.
Response from KingbullbikeJul 23, 2026
Thank you so much for your kind words and support! We’re truly glad to hear that our customer service team exceeded your expectations.
Providing responsive and reliable support is something we care deeply about, so it means a lot to know you felt well taken care of throughout your experience. We’re also happy you enjoyed the small gift—it’s our way of saying thank you for choosing us!
Your recommendation and trust mean everything to us. We’ll continue working hard to make sure every customer feels the same level of care and confidence.
Wishing you many great rides ahead—enjoy your ebike!
