Jan-Jaap P.
Replacement of defective parts
Used the two XL750 for two years. Both units had some burnt diodes. Receive replacement parts in consultation with the manufacturer. Very happy with the service provided!

KIND LED Grow Lights are the industry leader in full-spectrum indoor grow lights, plant light, and the best grow light for sale.
Kind LED Grow Lights (kindledgrowlights.com) has 326 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Garden & Pond · Fallbrook, California
Excellent

Garden & Pond · Fairfield, California
Excellent

Garden & Pond · Santa Rosa, California
Excellent

Garden & Pond · Torrance, California
Excellent
326 approved reviews, newest moderated first
Jan-Jaap P.
Used the two XL750 for two years. Both units had some burnt diodes. Receive replacement parts in consultation with the manufacturer. Very happy with the service provided!
Dennis
Purchased an X40 Veg and x40 Flower for growing lettuce, other greens, parsley and other herbs. They can be used in a commercial greenhouse where water is sprayed. They also come with a versatile hardware kit allowing many variations in mounting. Plants are growing very well under both lights but you have to maintain at least 9 inches to the canopy top or the leaves get white tips or end curling because the lights are so powerful. As a retired EE, I picked these lights because they are safety certified and comply with a number environmental and electromagnetic interference certifications and there was good support data available. Very good communication with customer support. The build quality is superb. These are NOT your cheap Chinese consumer-grade grow lights.
Nancy R.
KIND not very kind!!!! Kind LED light (K5 XL750) was very expensive!! Expected a superior product and superior service. Automatic run mode is not working, so called the office in California and spoke to a technical representative regarding auto run mode. The representative said he would get back to me, which was in October 2019. I am still waiting for a return call back April 2020.
Response from Kind LED Grow LightsApr 7, 2020
Hello Nancy, I've spoken with our customer service team and unfortunately, we can't find any record of communicating with you, nor can we find an order in your name. Could you please reach out directly to our customer service department at (855) 559–5463 or by email at [email protected] and we will take care of you ASAP! We apologize for the confusion, and always strive for world-class customer service. We look forward to speaking with you!
brian T.
Fast and friendly service.My light shipped quickly and I am very pleased with it's performance.
Dale G.
Great lights.
David L.
XL1000. WiFi. With command center Your can wake your plants up like the sun rises, than put them to sleep, like the sun sets. You can adjust the red and blue light Also miro light
Mark M.
Love the light....Customer service is very poor. Bought two XL 1000 non-WiFi lights three years ago. Did not put them into service until January of 2020.... so no warranty. During the first 96 hours of operation six cooling fans failed in one light, two cooling fans in the other. I live in the middle of nowhere...you can’t drive here from anywhere. Everything is transported to and from my community via aircraft.. Filled out the RMA per their instructions. Zero response. Called twice. I want to purchase replacement fans....customer service wanted me to ship the lights to them for repair. Then charge me for a simple repair.. Please sell me the fans! Was told, “I’ll ask my supervisor”. No response...nada! My solution was to replace the fans with better fans... UPDATE: the customer service manager called me today. They’ve agreed to sell me parts! Will be signing a release...so... Yay! Will be buying two more XL1000 lights for the flower room! Guess you can tell...I like the lights KindLED light!
Billy Goat G.
Excellent product. Above and beyond.