Kin CustomReviews of kincustom.com

I really love Kin Custom. Great products, great prices. I hope this company continues to do well and grow. Looking forward to more new products.

Easy to use and great fulfillment times!

Kin custom has been a life changer!

Kin Custom have the WORST customer service ever! They take days to respond by email which you have to submit a ticket through their website and the worst part is that it takes AT LEAST two days (at best) for EACH response... So if communication isn't smooth and you ask another question you have to wait allll over again. They don't offer any other communication options. They need a phone number or chat support otherwise it's impossible to run a business using their products. And as dropshippers they shouldn't have a big 'MADE IN CHINA' sticker stuck to each package, it looks tacky and like something from Aliexpress. Their prices are also very high and even IF you get a discount on bulk orders it's not good enough because the shipping is so expensive. They also only display prices in USD which makes it hard because of converting currencies, difficult to work out profit. Also surprised they don't offer more kid's options, adult slides, caps, face masks etc. Their custom branded tags fade when washed just once so that's another disappointment considering they cost extra per item. Communication is EXTREMELY poor, still waiting on a refund from two weeks ago and haven't received a response to complaints in 5 days.

It’s been a pleasure to work with Kin Customs. I enjoy the products they have and hope they have more in the future.

Great quality and very fast shipment!

So far the merch I received had been great looking to try new merch soon

You guys do a pretty good job! I love the custom branding sets, it really helps my brand stand out. I wish as a shop owner we had more control to design and control our site. More products would be nice as well, like the face masks that's high in demand right now.