Kiky FloristKiky Florist is listed under Home & Garden Services.
Kiky Florist (kikyflorist.com) has 167 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Home & Garden Services · Bloomington, Indiana
Excellent
Home & Garden Services · Prosper, Texas
Excellent
Home & Garden Services · Seattle, Washington
Excellent
Home & Garden Services · Los Angeles, CA
Excellent
167 approved reviews, newest moderated first
Blanche B.
Kind and considerate and good pricing
Response from Kiky FloristOct 8, 2026
Dear Blanche, Thank you for sharing your feedback! Offering considerate service with great value is always our goal. If you have a moment, we’d love to hear your thoughts on the bouquet itself—which blooms were the favorite part of the design? Best regards, Kiky Florist Team
Steven C.
Great Customer Service
Response from Kiky FloristOct 8, 2026
Dear Steven, Thank you so much for the awesome review! Delivering great customer service is essential to our team, but we care just as much about the final floral display. We’d be thrilled to know how the flowers were received upon delivery—did the fresh stems and arrangement bring a bright smile to your recipient? Best regards, Kiky Florist Team
Samuel D. B.
Very easy to navigate and very friendly service!!
Response from Kiky FloristOct 8, 2026
Dear Samuel, Thank you for your wonderful feedback! Combining a smooth website experience with warm customer care is what we strive for every day. We hope the bouquet made a memorable impression, and we’d love to know what the recipient loved most about the arrangement! Best regards, Kiky Florist Team
Shan S.
I ordered flowers to be sent to a friend following a death. They cancelled my order the next day saying no one could deliver the flowers. I would receive a refund. After going through several reviews on yelp, google and BBB- I’ve come to the conclusion I will not be getting a refund, as no one else has. This seems to be their MO- take your money and run. The website is fairly new and they are operating under a shell company address. This is a scam- please find a local florist to purchase flowers from so you’re not paying double.
Response from Kiky FloristOct 6, 2026
Dear Shan, We would like to review your account details and resolve this for you, but we cannot locate a matching record using only your profile name. To help us find your account, please send a quick message to [email protected] including any of these details: The name on the order, The email address or phone number tied to the purchase, Your order ID number. Upon receiving these details, our support team will immediately trace your transaction and take action. Best regards,
Nicholas M.
Worse company to order from. Never fulfilled the order and still waiting for a refund.
Response from Kiky FloristOct 8, 2026
Dear Nicholas, We want to address your review regarding the Meadow Aura Blooms purchase. Because this specific bouquet relies exclusively on fresh light purple flowers to achieve its look, the order had to be canceled when the local flower shop experienced an unexpected stock shortage of that primary floral element. To protect design integrity, we cancel orders rather than sending inadequate replacements. Your full refund was processed on our end right upon cancellation, and to eliminate any potential delays or holds between financial institutions, we executed an additional manual refund push through our billing platform today. Your bank will post the returned credit in accordance with their standard posting schedule. Best regards, Kiky Florist Team
Jillian L.
We received an email at 2:37am the day of delivery that they cancelled an order we’d put in a month prior. Pretty disappointing since theres basically no time to find a new place. Also odd you can’t put a review on google. We searched for the add review button and there is no option. Explains why they have a 4.8 rating.
Response from Kiky FloristOct 8, 2026
Dear Jillian, We want to address your review regarding the Garden Awakening Arrangement purchase. Holding customer funds is never our policy, and unfulfillable orders are promptly canceled and refunded on our billing platform. Although this refund was completely finalized on our side upon cancellation, we executed an additional manual refund push through our payment system today to eliminate any lingering communication delays between financial institutions. Your bank will post the returned credit in accordance with their standard posting schedule. Best regards, Kiky Florist Team
Guiselt S.
They are unreliable. After assuring me I would receive a corsage they were unable to deliver. Completely unprofessional because they sent me an email after my delivery was supposed to arrive. I would not recommend them at all.
Response from Kiky FloristOct 8, 2026
Dear Guiselt, We would like to clarify what occurred with your corsage order. The cancellation was processed because the recipient's delivery location was situated outside the active physical coverage zone of our local partner florist network, preventing safe fulfillment. When an order cannot proceed due to regional delivery constraints, our automated system cancels the transaction, dispatches a notification email, and releases customer funds right away. Holding customer money is never our policy. Your full reimbursement was successfully executed on our billing system at the exact moment of cancellation. Standard financial processing timelines govern how quickly your card issuer posts the credited balance back to your account statement. Best regards, Kiky Florist Team
Erin S.
Awful!!! My order was cancelled the day of the funeral that I already felt terrible I could not be at. Do not use them!!!
Response from Kiky FloristOct 8, 2026
Dear Erin, Thank you for sharing your feedback. We recognize the importance of memorial services and would like to clarify what occurred with your Colorburst Merry Bouquet order. The purchase had to be canceled because our assigned local florist was overwhelmed with high operational volume and could not accept the arrangement. Rather than waiting until the scheduled delivery date, our team executed the cancellation two days in advance and released your full reimbursement immediately. We prioritize taking this prompt action specifically so your funds and schedule are freed up right away, allowing you adequate time to arrange an alternative with another provider. Please allow standard financial processing timelines for your card issuer to reflect the credited balance on your statement. Best regards, Kiky Florist Team