Kidde Fire SafetyReviews of kidde.com

This company is seriously mediocre at best. I had a smoke alarm kn-cosm-iba and need to replace it since it is discontinued. I called customer service and asked if there was another model that would fit the bracket and easy for an older woman to replace. They gave me model 30cuar but said I need an adapter. Ok fine. But the instructions on installing the adapter are almost non existent and you DO have to replace the bracket. And when you install the adapter on the backk of the unit, you can not get into the battery compartment!

The combination alarm we bought stopped working 1.5yrs from manufacture. Try to get help on their website and expect a chatbot that does not understand you or try to. If you need help on the weekend, expect that you will be redirected to a nonfunctional URL or try to send in a comment using their Contact Us feature and it won't let you submit.

Don't bother getting their products if you have high ceilings. They have made the buttons so small that if you can't read the button standing on a chair, you aren't going to be able to turn them off. The button is impossible to hit with a pole because it has gotten so small. I'm taking these down and putting in some Chinese crap one that I got off Amazon and don't trust at all, but at least the button is big enough to hit with a pole.

The worst fire alarm I ever had and I owned 8 houses and rented 3. Designed to wear out batteries. I got some FIrst Alert BRK alarms and BRK adapters to the Kidde/Firex plugs from The Electronic Bargain store. Cheaper than Amazon, even with shipping.

2 Kidde smoke alarms gave persistent, unprovoked false alarms. Less than 2 years old. "Worthless." Probably useful as a paperweight. I recommend switching brands.

Carbon monoxide alarm faults - don't reply on this company to keep your family safe. Won't honour the 10 year guarantee - don't trust these clowns

2am and im awake again dealing with a fault alarm on another brand new smoke/CO alarm. ive had this happen 4 times already and i just replaced them all this year. absolutely horrible product idk how they get away with this

This company should go out of business for the greater good. SERIOUSLY. They have a tremendous misfiring issue that has left my whole family with PTSD. Not only at home but now also at a vacation rental with the misfortune of having installed these brand. DO NOT BUY. @KIDDE, stop torturing people and stop production and sales.