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Kibin (kibin.com) has 318 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingEducation Services · San Francisco, California
Excellent
Education Services · Arcata, California
Excellent
Education Services · Fremont, California
Excellent
Education Services · Irvine, California
Excellent
318 approved reviews, newest moderated first
Tam
Your excellence is beyond my imagination.
Response from KibinJan 7, 2020
Thanks for your fantastic review, Tam! We are thrilled that our editing services have exceeded your expectations. Amber R., Customer Happiness Coordinator @Kibin
Sofia
Wonderful service.
Response from KibinDec 31, 2019
Hi Sofia, Thank you for your comment! We always do our best to make sure that getting your paper perfect is easy and hassle-free. We're thrilled to hear that you had such a good experience with us! Robert K., Customer Happiness Coordinator @Kibin
antonio G.
THEY ARE GREAT.
Response from KibinDec 28, 2019
Hi Antonio, Thanks for the enthusiastic review! We think you're pretty great, too, and we hope to hear from you again soon! Robert K., Customer Happiness Coordinator @Kibin
customer
Team Kibin did not turn me back my paper in due time that I submitted the paper late and the late submission affected my grade. This has been so unexpected from a relatively costly proofreading service.
Response from KibinDec 26, 2019
Hi there, I'm very sorry that your document was not returned to you within the time selected. We know how important deadlines can be, and we do everything we can to make sure they are met. It turns out that we had a larger than expected number of overnight orders and while our editors scrambled to meet all the deadlines, your order was slightly delayed. I see that you have communicated with our customer service staff regarding the late return, and I hope that the steps we have taken to rectify the situation have been satisfactory. Robert K., Customer Happiness Coordinator @Kibin
Day
Great writers!
Response from KibinDec 21, 2019
Thanks for the review! We're so glad to hear that our editors have consistently offered you helpful suggestions to improve your documents. We appreciate your continued business! Amber R., Customer Happiness Coordinator at Kibin
customer
Susan gave me some excellent feedback! I feel so much better about my essay and it's all thanks to her!
Response from KibinDec 18, 2019
Speaking of excellent feedback, thank you for taking the time to leave a review! It's awesome to hear that Susan was able to help take the edge off. We know how stressful writing can be, so it's great to know that you're able to feel confident about your essay! Robert K., Customer Happiness Coordinator @Kibin
Brenden C.
My reviewer took my ideas and improved their delivery substantially. Her suggestions in sentence and paragraph structure were all helpful. I will definitely use the service again.
Response from KibinDec 18, 2019
Excellent news, Brenden! That is the exact aim of our editing service here at Kibin. We are thrilled that Iva's suggestions--and your implementation--improved your cover letter substantially. Best of luck in your future endeavors! Amber R., Customer Happiness Coordinator at Kibin
customer
Crystal really did a good job, her advice was very helpful and sincere!
Response from KibinDec 12, 2019
Helpful and sincere describe Crystal perfectly, though it's always great to be reminded that our customers feel the same way. Thank you for your kind review! Robert K., Customer Happiness Coordinator @Kibin