KibinReviews of kibin.com

Response from KibinDec 10, 2019

We are so happy to hear about your fantastic experience working with Jane. She is such a valuable asset to our editing team here at Kibin! Thank you for choosing Kibin and for taking the time to share your review with us. Good luck with your academic and professional goals! Amber R., Customer Happiness Coordinator @Kibin

Response from KibinDec 8, 2019

Thanks for stopping by to let us know about your experience with Kibin! Great work on a deadline is one of the things we're most proud of, and we're always happy to get your project back to you when you need it! Robert K., Customer Happiness Coordinator @Kibin

Response from KibinNov 24, 2019

Hi Naima! What a kind and awesome review -- thank you so much! We're absolutely thrilled to hear that you've had such an awesome experience with our editing team. Our number one goal is to help you learn and improve your writing. Congrats on your awesome grades! :) Nikki L., Customer Service and Community Manager @Kibin

Response from KibinNov 16, 2019

Ah, just what we love to hear--exponential improvement! We are grateful for your continued business, Locke, and for leaving this stellar review. Amber R., Customer Happiness Coordinator @Kibin

Response from KibinNov 11, 2019

That's the best praise we could ask for because it's what we aim for with every order! Thanks for letting us know! Robert K., Customer Happiness Coordinator @Kibin

Response from KibinNov 8, 2019

We love a good honest opinion! Thank you for sharing your review. We're thrilled you chose Kibin, and we're excited to see you around again soon! Amber R., Customer Happiness Coordinator @Kibin

Response from KibinOct 31, 2019

Great jobs are what we aim for (and we never get tired of hearing it)! Thank you for taking the time to leave us a note. We look forward to working with you again! Robert K., Customer Happiness Coordinator @Kibin

Response from KibinOct 30, 2019

I'm very sorry to hear that your latest editing order did not meet your expectations for a helpful review. Looking over the document, I can see that your editor left 7 comments and made 46 total revisions to the 278-word text, so it does appear that changes were made to help improve the text overall. Is it possible that the edited file didn't show your editor's changes when you downloaded it? If so, you can check out our help doc for just that sort of situation at https://help.kibin.com/article/103-i-cant-see-any-edits. You can also send a response to the email I sent from [email protected] with your complementary second review if you're still unable to see the changes made to either document. Your satisfaction is what's most important to us, and I apologize again that this edit didn't meet your expectations. I hope that you found the second review more helpful to you, and please do let us know if you have any other concerns we can help with. We're committed to making this right for you. Best wishes, Nikki L., Customer Service and Community Manager @Kibin