KIAURA EyewearReviews of kiauraeyewear.com

After a year of wearing and loving these sunglasses, one day I picked them up and the screw had fallen out of the arm hinge. I emailed the company to ask for just a replacement screw and they had me jump through several hoops and email exchanges. Making me send the same order info 3 separate times and then asking for photos in additional emails, and ultimately telling me they can’t send me a replacement part and that I can get 15% off of a new pair. They cost about 40% more now than when I bought them a year ago, so it’s still more expensive than when I bought them before. I shouldn’t have to spend another $150-$200 for another pair of sunglasses after only a year of use. You should stand behind the quality of your product and should be able to send me a small screw in order for me to fix your product that failed. It’s not exactly tempting to then want to buy the same product again now knowing that it will likely break and if it does you will not even send a part for me to fix it myself. I can and will simply spend the same amount with a more reputable brand that stands behind the quality of their product instead of pulling this planned obsolescence scheme to sell more product. At this point the 15% off simply is not enough. I’d either like a replacement part or a refund. I highly recommend just going with a brand like ray ban or persol instead.

DONT BUY I’m very disappointed with the quality of these glasses. They arrived not properly straight and feel poorly made. The plastic is not smooth at all and actually feels rough in places, which makes them uncomfortable to wear as they start to hurt after a short time. Overall, they do not meet expectations for the price and I would not recommend them. The build quality feels cheap and not well finished.

Please don't waste your time, money or your efforts purchasing these glasses. I was seeing their ads all over the place and being addicted to sunglasses, I took the leap and took advantage of the buy-one-get-free deal. The purchase was done on April 7th and stated that the glasses take 4-7 days for delivery, pretty quick. It is now May 6th, no glasses, no return emails from two order inquires and no return calls from 2 voicemails that had been left for them. Finally had to reach out to my credit card company and have the matter disputed and reversed, which was a complete waste of time and frustration. BUYER BEWARE!!!!!

These guys are scammers. Promise the world and then steal your money. Slimy business practice. Says free returns within 30 days. Hidden impossibly hard to find fine print messaging voiding international orders. Shame on them. Cheating and misleading people out of their hard earned money. And the glasses aren’t even good quality. Cheap internet scammers.

The Kiaura brand name was etched on the part of the lens closest to the nose, where it's right in the line of vision. Every other company in history etches the brand name near the outermost part of the lens. It looks like a smudge when I have the sunglasses on. Kiaura offered no solution other than an apology. I returned the item. Stay away and order elsewhere.

Avoid — Poor Experience and No Delivery I ordered two pairs of Kiaura sunglasses on 2nd March and still haven’t received them. Since placing my order, I’ve contacted Bernadette at multiple times. I was eventually told that my order was out of stock. Last week, I provided alternative options as requested, but since then I’ve sent several follow-up emails asking for confirmation of shipping. On the rare occasions I do receive a response, I’m told they are still waiting for confirmation from the warehouse. At this stage, I’m unsure whether I will receive my order at all. This has been a very frustrating experience with poor communication and no clear resolution. Avoid at all costs — I would not recommend buying from Kiaura.

complete scam what they don't tell you is there are no returns if you dont like the glasses or they don't fit cheaply made products also

Order never arrived still awaiting refund ! Do not order they do not send.