KIAURA EyewearReviews of kiauraeyewear.com

They don't offer refund, only store credit but they don't disclose this until you try to return their poorly made sunglasses.

Took longer than expected to arrive. The quality was ok, definitely looked cheaper than the premium brands but the equivalent of a £50 pair of sunglasses. Neither pair looked good on so asked to return which was refused even after telling them which lawn they were breaking. Contacted my bank for a refund and reported to trading standards.

I have read several negative reviews, so after initially ordering, I cancelled. But afterwards, I reconsidered and just took a chance. They didn't let me down. Shipping time was totally reasonable and, most importantly, the sunglasses they sent were exactly as described: polarized lenses, spring hinges, scratch resistant, and I think they look smart. My only complaint is that I wish I could just get one pair for £60 instead of the BOGO deal that is for £114. That is the only complaint, but the sunglasses are excellent and are now my new favorites. Also, the case and the little microfiber are unique and charming. The towelette has an island motif. The case is this leather triangular thing with magnetic closure, very different in a good way than any other case I've owned. FYI, I bought the glasses on June 30, 2026.

Ordered two pairs of sunglasses a month before my holiday thinking this would give plenty of time for delivery bearing in mind delivery was stated to be 7/14 days which was fine. After a month and various emails the sunglasses never turned up, I was told they were still on there way and would be delivered shortly. After having to buy another pair (from another brand) for my trip I got an email saying they had been lost in transit, I was told another two pair would be sent out but again it’s now getting on a month again, nearly two months since my initial purchase and still nothing… For the money these sunglasses cost I would not expect this. If you want your sunglasses the year you buy them I would recommend buying from somewhere elce.

Kiaura customer service was amazing. They went above and beyond to help me exchange my sunglasses. The Eichler and Lautner are great sunglasses. Some of my favorite sunglasses and people compliment me on them all the time.

Meh. Sunglasses are just ok. Worst part is the return policy. Can only return for store credit which was never stated prior to purchase. I won't ever buy another pair of sunglasses from them and I definitely won't recommend them to anyone.

Love the glasses. Customer service is great. I swapped a pair for another one, and they also replaced a pair I stepped on. Both we free. Neither were their fault. They stand by their product.

Just like numerous other reviewers, I've never received my order I placed on March 29th. Contacted them numerous times and have been told they will be shipped. Nothing. Good for those who have received their product. But for me it's nothing but a scam.