Kia Motors AmericaReviews of kia.com

Kia of Cleveland was extremely helpful. Jaden was a pleasure to work with. We bought a New Carnival and an used Hyundai. We love them both

To lease KIA is easy they beg you for it, but to return your lease....well that is HELL. Any other brand I lease, when contract was over I went to a dealership and they look over the car and took it back without hassle. KIA is a nightmare....went to 3 different Kia stores and none of them took it back. All kind of excuses! I guess if I would be interested in another Kia Lease they would take me immediately. Don`t lease KIA, not only you will have issues with the car, but you can`t return it either and it`s been a week and I still can`t find a dealer in 30 miles radius to take. Shame on KIA. They told me to call KIOA Finance ( another nightmare to get on the phone) and they will try to locate a dealer. Who do they think I am? AM i I an employee of KIA and they can just treat me like an employee. My time is precious to me and I am not willing to drive who know where and get second driver or Uber to come back home. Despicable! STAY AWAY from Kia no matter how cheap it might seem, it`s not worth it.

It's been more than two weeks and the repair shop is still arguing with the insurance claims adjuster. I smell a rat! Ironically, a rodent ate through some wires which is what brought us here. They have not started repairs, rental insurance coverage is ~50% of the vehicle rental fee ($30 per day in Boston???). 16 days in the shop, nothing repaired. Car rental company, insurance company and repair shop will make their money from the customer by letting the car languish. DO NOT GO TO THE BURLINGTON MASSACHUSETTS LOCATION

Kia refuses to return my calls and resolve my issues. The audacity is actually frightening and they will be sued. And i hope they eventually get bought out again and lose their credibility.

If I could give 100 stars, I would! My experience with the Kia of Dartmouth, Ma. Service Department has been nothing shy of superb, outstanding, first-rate, superior; I cannot say enough positive things! I had some significant issues with my 2020 Kia and I was met with compassion, integrity and professionalism that was so impressive; I knew I was in good hands. Many tests were run to determine what the issue was with my vehicle. I was kept informed every step of the way and remained involved with the process throughout the duration of my service experience. Dave Viveiros, the Service Manager, is the best of the best and I will happily be bringing my vehicle back to his service department for all my service needs in the future. Shout out to Judy who is also such a gem! What an amazing experience and I would gladly recommend the Kia of Dartmouth, Ma Service Department to anyone looking for a fair, friendly and overall satisfying experience. Thank you, Dave and your entire team!

The service department at this Kia store is amazing. My service advisor , Brian, is always so helpful. He know all about the cars getting serviced and explains things well. I always leave feeling great and confident that my car has been handled correctly. I highly recommend them!

DONT NOT BUY A KIA !!!!!!! They have the worst customer service reps that they over & over again !!! They don’t care about the safety of their vehicles!!! All they want is the money !!!! I own 3 Kia & will be getting rid of them all !! All 3 bought brand new 2 are 2023 1 is 2024 …. Engine had to be replaced on the 2023 !!!!!! Warranty won’t cover it & lie to about a good would request that what they call …. & lie over & over . Can’t talk to any supervisor, & they DO not call u back or keep in contact with u !!! Can’t make complaint , all they do is note it on your case that no one will look in to !!! They are a bunch of scammers…. Buyer beware !!!

Purchased 2023 Sportage. As we left the showroom the GPS along with back up camera and AppleCar play did not work. It is now 15 months later, 6 times at different Kia Dealers and no one can fix the problem. Kia corporate is of absolutely now help. Do not recommend buying a Kia!