Kia Motors AmericaReviews of kia.com

I bought a used Kia that needed to have the connect service disconnected from the previous owner so I could Use those features. I called the 800 number on the dash thinking I would be waiting for hours, but instead, it took pushing two branches on the dreaded digital phone tree, and I was instantly connected with a human being. They knew exactly where to rout me for substantive help. A ticket was entered. Communication from beginning to end was outstanding. They had the issue resolved very quickly and before the promised due date. In a customer service world where it is very difficult to get humans help, let alone good help it was refreshing. I love my little Kia, and after that experience, I will be a Kia driver for life (sorry Kia, that may not mean any purchases anytime soon because this car is going to run for a long time)

Kia of Cleveland was extremely helpful. Jaden was a pleasure to work with. We bought a New Carnival and an used Hyundai. We love them both

If I could give 100 stars, I would! My experience with the Kia of Dartmouth, Ma. Service Department has been nothing shy of superb, outstanding, first-rate, superior; I cannot say enough positive things! I had some significant issues with my 2020 Kia and I was met with compassion, integrity and professionalism that was so impressive; I knew I was in good hands. Many tests were run to determine what the issue was with my vehicle. I was kept informed every step of the way and remained involved with the process throughout the duration of my service experience. Dave Viveiros, the Service Manager, is the best of the best and I will happily be bringing my vehicle back to his service department for all my service needs in the future. Shout out to Judy who is also such a gem! What an amazing experience and I would gladly recommend the Kia of Dartmouth, Ma Service Department to anyone looking for a fair, friendly and overall satisfying experience. Thank you, Dave and your entire team!

The service department at this Kia store is amazing. My service advisor , Brian, is always so helpful. He know all about the cars getting serviced and explains things well. I always leave feeling great and confident that my car has been handled correctly. I highly recommend them!

Ken M. at Blaise Alexander Kia just left after leaving the dealership to come to my workplace to fix a car font issue that lead to a dead battery. After I called him Mr. Ken immediately came over to personally fix the issue and jump my car back to Kia perfection! Ken,Jay and the staff are a perfect example of compassion and customer service like your Family! Thank you so much!

NICK S. HANDLED MY CAR BEING REPAIRED THAT I HAD BEEN WAITING SINCE OCTOBER OF 2022. HE GOT MY CAR PAINTED,OIL CHANGE AND 2 RECALLS IN 3 DAYS, HE ALSO MADE SURE I HAD A RENTAL WHILE IT WAS BEING REPAIRED. I ONLY CALLED HIM ONCE AND HE HANDLED EVERYTHING RIGHT AWAY. KIA NORTHLAKE BLVD. WRITTEN BY PAULA LECOUNTE BOWE

Dyer Kia in lake wales Fl has the best team. They are always attentive to my needs of my vehicle. Only to go there for a recall this time. The service rep Danny was awesome. Knowledgeable and friendly. This keeps me returning. Thanks

Purchased a Kia Niro EX Premium Hybrid in July 2021, but didn't start driving it until early October, 2021. It has more than lived up to the excellent reviews I found while researching it. It drives beautifully, with plenty of power when needed, transitioning smoothly and unnoticeably between all-electric and electric-assisted gasoline motors. All the safety and navigation features work beauifully. All-around comfort, from seats to climate control, is superior, as are media controls. Lee Johnson Kia of Kirkland, WA provided exceptional service, helping me buy what I needed in an extremely difficult buying environment, and providing outstanding maintenance support. I can't say enough good about the Kia Niro and the Lee Johnson Kia dealership.