K HealthReviews of khealth.ai

2.61,510 reviews
Medical Specialists
n/a, New York, New York

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K Health

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About K Health

K Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.

K Health (khealth.ai) has 1,510 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.

Also known as: khealth.ai
Website: khealth.ai
Category: Medical Specialists
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: January 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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K Health reviews

1,510 approved reviews, newest moderated first

Jessica H.
Nov 23, 2023
Rip Off.
This site is a rip off. Don't waste your time or money. Asked for prescription for Tamiflu for my wife. I explained it was not Covid because I tested her and she was negative. I gave them all of her symptoms: fever, chills, fever, achiness, cough. They came back and said she should go for an onsite visit. Worthless. I'll never use them again and warn all of my friends.
Response from K HealthNov 27, 2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. Please send us an email at [email protected] so we can answer any questions you may have.
brian
Nov 22, 2023
Anytime I need an answer or to get…
Anytime I need an answer or to get treatment, you are always fast at replies and answering all questions.
Response from K HealthNov 27, 2023
Thank you so much for your kind words, Brian. We really appreciate you taking the time to share your experience with us and others — and we're glad we were able to make care convenient for you. Reach out to [email protected]; we'd love to keep chatting!
Bonnie O.
Nov 21, 2023
I use this app because I am uninsured I…
I use this app because I am uninsured I have used it 2 times prior to this and going through the process they give you the option of completing lab work well this time they required me to get lab work done before I could receive treatment which they never have done before once again I am not insured and can not afford to pay for lab work so I did not continue the process, I requested a refund and was denied
Response from K HealthNov 27, 2023
Hi Bonnie, I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. Please send us an email at [email protected] so we can review and answer any questions you may have.
Kristi S.
Nov 21, 2023
Informative and caring
Informative and caring
Response from K HealthNov 27, 2023
Hi Kristi, thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease.
Cindy B.
Nov 20, 2023
Absolute waste of time and money
Absolute waste of time and money! They can't help with the simplest things and you still have to pay.
Response from K HealthNov 27, 2023
Hi Cindy, thanks for sharing your feedback. We’re sorry we didn't meet your expectations. Our clinicians' number one priority is patient safety and treatment recommendations are provided in line with our medical protocols. Please send us an email at [email protected] so we can look further into your case and answer any questions you may have.
MC
Nov 20, 2023
Seek in person treatment and save your money.
Reached out after I had tried all home remedies and going into fourth week of symptoms to get care that I cannot offer myself via home remedies. I spent $40 for someone to tell me that I should take those home remedies and drink herbal tea. Waste of my $40, when I then had to go seek in person treatment anyhow.
Response from K HealthNov 29, 2023
Hi there, thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. Please send us an email at [email protected] so we can answer any questions you may have.
Brenda De La C.
Nov 20, 2023
The doctors are extremely helpful and…
The doctors are extremely helpful and go the extra mile to make sure your medical needs are met. Their follow up is stellar.
Response from K HealthNov 27, 2023
Hi Brenda, thank you so much for your review. If you have any questions or if there is anything we can assist with, please reach out to us at [email protected].
Sarah
Nov 20, 2023
Dont waste your money…
Waited six hours without so much as an apology from the Dr. Need antibiotics for a URI, NOPE. 6.5 hours I won't ever get back all for nothing. Useless. Also, I would like a refund.
Response from K HealthNov 29, 2023
Thanks for sharing your feedback. We’re sorry we didn't meet your expectations. Our clinicians' number one priority is patient safety and treatment recommendations are provided in line with our medical protocols

K HealthReviews of khealth.ai

About K Health

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Rip Off.

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I use this app because I am uninsured I…

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Absolute waste of time and money

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The doctors are extremely helpful and…

Dont waste your money…

About K Health

About these reviews

More in Medical Specialists, New York

Universal Chiropractic

Trifecta Med Spa

Mymee

Bluevida International

K Health reviews

Rip Off.

Anytime I need an answer or to get…

I use this app because I am uninsured I…

Informative and caring

Absolute waste of time and money

Seek in person treatment and save your money.

The doctors are extremely helpful and…

Dont waste your money…