K HealthK Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Claim this listingMedical Specialists · West Seneca, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
1,510 approved reviews, newest moderated first
Erik
Very fast friendly and efficient service. Highly recommended.
Response from K HealthJun 17, 2024
Thank you so much for your kind words, Erik. We appreciate you taking the time to share your experience with us and others — and we're glad we were able to make care convenient for you.
Lynda P.
I liked that the doctor was thorough in his questioning about my symptoms but I felt like I couldn’t fully speak up. As a result, I was not able to get antibiotics and a new inhaler which is all I needed (according to the urgent care I went to afterwards which was free) — and I wasted $73.
Response from K HealthJun 17, 2024
Thanks for sharing your thoughtful feedback, Lynda. Please follow up with our team at [email protected] so we can look further into your case and answer any questions you may have.
Keith N.
Contacted K Health for a gum infection. Talked to a doctor and she prescribed me some antibiotics and said she had sent the prescription to the pharmacy. I contacted the pharmacy and they said they hadn’t received anything. Three or 4 hours later I finally got ahold of someone and they basically said oops. They then put me in contact with another person who told me to go to emergency room. By this time it was 6pm. I could have and should have had a dose of antibiotics in me by that point. I ended up going in to a walk in clinic the next morning and they got me some antibiotics like the doctor told me she had sent to the pharmacy the previous day. I’m not sure what kind of fishy stuff was going on, but I can only assume it was an easy way to get $49.95 out of me. Being on a fixed income that kind of puts a hit on me for the month. It might have been different if the first doctor had told me she couldn’t help me, but I was told the prescription had been sent to the pharmacy. Not pleased with the whole situation.
Response from K HealthJun 17, 2024
Thank you for your review, Keith. I’m sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. We're taking a closer look at what happened, but please send us an email at [email protected] if you have any additional feedback.
Angela W.
Was super simple to use the chat and speak with the doctor.
Response from K HealthJun 14, 2024
Thanks for the awesome review, Angela. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected] if you have any more feedback; we'd love to keep chatting!
Josie
I thought the AI/chatbot experience to eventually get to a doctor was exceedingly long and frustrating. I felt like I answered too many questions when I specifically put my request/question/issue in my initial text/chat. Having to answer very individual issues, which didn't seem to fit exactly what my problem was related to, was frustrating. It would have been nice if your AI/chatbot was more sophisticated to just take my initial request/concern and then decipher and route me to a doctor sooner/faster. The doctor was great, though, very swift in diagnosing, answering questions, and submitting a script to my pharmacy.
Response from K HealthJun 12, 2024
Hi Josie, thanks for your thoughtful feedback. I’m sorry to hear this, but we appreciate you bringing this issue to our attention. If you have additional feedback, please send us an email at [email protected] so we can work on improving your patient experience going forward. We would love to hear from you.
Payton B.
Fast and easy!
Response from K HealthJun 3, 2024
Thank you for your review, Payton. We appreciate you taking the time to share your experience with us and others — and we're glad we were able to make care convenient for you.
GLW
When giving a prescription, I wish you would ask if we want generic (maybe that will interfere with kickbacks or whatever). Some of us don’t have $50 to spend on a prescription.
Response from K HealthJun 3, 2024
Thank you for your review and thoughtful feedback. We appreciate you bringing this issue to our attention. Please don't hesitate to reach out to our team at [email protected] if you have any additional questions or concerns.
Tiffany C.
She was quick, knowledgeable, friendly and helpful. When the electronic prescription at my pharmacy wasn’t working I contacted her again. She responded immediately and called my pharmacy to fix the issue! I would absolutely recommend her and use this service again if I need to!
Response from K HealthJun 3, 2024
We’re so happy your visit with us went so smoothly, Tiffany! We agree: our doctors are awesome and are passionate about providing quality care for the whole of you. Reach out to [email protected] if you have any additional feedback; we'd love to keep chatting.